Account Manager

Gallagher•Berkeley Heights, NJ

3d•Onsite

About The Position

At RPS, we don’t just embrace bold ideas, we make them happen. We’re a team of entrepreneurs, big-picture thinkers, and passionate experts who thrive on possibility. Every day, we collaborate across teams, challenge convention, and push boundaries to design innovative solutions for our clients. With access to top-rated carriers and a dynamic marketplace, we bring strategy and creativity together to deliver what others might call impossible. Here, every voice counts, every perspective matters, and every challenge is an opportunity to grow. You’ll be supported by a culture that celebrates ownership, curiosity, and high performance, where you’re trusted to do your best work and encouraged to keep learning along the way. Account management as primary responsibility. Has retention goals. Responsible for the day-to-day account management for routine/moderately complex client accounts. Manages an assigned book of business and builds, expands, and solidifies relationships with existing clients. Leads appropriate resources to address the client's risk/capital management needs. Secures existing business and drives the sale of additional services and coverage levels. Cultivates relationships with the most senior buyer in the client organization as well as with day-to-day client representatives and buyers. Has retention goals for assigned group of accounts. May coordinate the work of administrative support and customer service. May provide support to an Account Executive and/or a Broker Producer.

Requirements

Bachelor's degree and 3 or more years client coordination and/or claims management experience, OR High School degree with 8 or more years client coordination and/or claims management experience.
License required.
Able and willing to travel approximately 25% of the time.
Excellent verbal and written communication skills.
Able to quickly determine critical issues.

Responsibilities

Account management as primary responsibility.
Has retention goals.
Responsible for the day-to-day account management for routine/moderately complex client accounts.
Manages an assigned book of business and builds, expands, and solidifies relationships with existing clients.
Leads appropriate resources to address the client's risk/capital management needs.
Secures existing business and drives the sale of additional services and coverage levels.
Cultivates relationships with the most senior buyer in the client organization as well as with day-to-day client representatives and buyers.
Has retention goals for assigned group of accounts.
May coordinate the work of administrative support and customer service.
May provide support to an Account Executive and/or a Broker Producer.