Account Manager-1738

Millennium Health•Syracuse, NY

4d•Onsite

About The Position

The Account Manager role is field-based and requires daily travel in the territory. Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor the use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans. Account Managers who thrive on maintaining, nurturing, and growing our existing client relationships are successful in this role. This opportunity offers excellent earning potential with a customer focus, including a competitive base salary, uncapped monthly commissions, vehicle stipend, and mileage reimbursement. A comprehensive benefits package including a flex time-off plan is provided. The role involves working with a talented and passionate team where the sales organization partners with expert clinical, laboratory, and corporate-based customer support teams to ensure best-in-class service, quality, performance, and accountability. The company is expanding rapidly, offering great opportunities for growth and advancement.

Requirements

BA or BS Degree from a four-year accredited university.
1+ years of account management, customer support, or field-based experience.
Outstanding relationship-building skills and strong customer service aptitude with a high degree of responsiveness.
CRM experience (preferably Sales Force) and comfortable using a range of technology platforms while on the road.
Clean driving record and ability to maintain a home office.
Ability to ensure HIPAA, Confidentiality and Compliance policy, procedures, and standards are always adhered to.
Ability to ensure administrative, physical and technical cybersecurity controls are always adhered to.

Nice To Haves

Experience in a healthcare setting is valuable.
Uncompromising ethics and integrity.

Responsibilities

Develop and nurture relationships with accounts in assigned regions to build long-term relationships with clients.
Schedule and deliver field training sessions with our customers/clients and their staff.
Function as the key person who identifies account needs and provides top support to clients by coordinating with internal MH stakeholders.