Account Manager

U Trust Insurance Agency LLC • Spartanburg, SC

2d • Onsite

About The Position

U Trust Insurance is looking for an Account Manager to join our team in Spartanburg, South Carolina. In this role, you will work closely with existing clients, manage account-related administrative tasks and servicing requests, and help ensure smooth communication between clients and internal departments. We are looking for someone who is organized, reliable, detail-oriented, and comfortable managing multiple priorities in a structured office environment. Your work will play an important role in supporting a positive client experience while ensuring that account servicing and administrative processes are handled accurately and in accordance with company procedures. This position is on-site in our Spartanburg office.

Requirements

• Experience in account management, customer support, or another client-facing position
• Strong communication and organizational skills, with the ability to build rapport and maintain positive relationships with clients and partners
• Ability to work with accuracy in a fast-paced environment
• Strong sense of ownership and follow-through
• Ability to prioritize and manage workload independently while working effectively with team members and internal departments
• Tech savvy, able to quickly learn and navigate new software and systems

Nice To Haves

• Insurance industry experience preferred, with knowledge of insurance products, services, and markets
• An active Property and Casualty insurance producer license is a plus, and we are happy to support candidates who are interested in obtaining one
• Knowledge of Ukrainian or Russian language is a plus

Responsibilities

• Manage and support existing client accounts, related servicing requests
• Handle client communication in a professional and timely manner
• Follow up on open requests and help move them to resolution
• Keep client account and policy records complete, up to date, and well organized
• Ensure data consistency and integrity across CRM and ERP systems
• Work closely with internal teams to support client needs
• Help ensure a high level of service and attention to detail in daily operations

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed