Account Manager

CLEAN SCAPES LLC•Austin, TX

1d•Onsite

About The Position

As a key member of Clean Scapes, the Account Manager for the Maintenance Department plays a pivotal role in ensuring the success of a portfolio of accounts. This involves fostering strong client relationships, effectively managing personnel, overseeing materials and equipment, and aligning actions with budget goals. As an Account Manager, you will set objectives, define priorities, and establish deadlines based on client expectations, collaborating with dynamic teams to deliver exceptional service.

Requirements

Excellent communication skills
Problem solving abilities
A service-oriented approach to work
A desire to learn and grow
Demonstrated ability to self-manage and to set and achieve goals
A team player who can interact effectively with people from a cross-section of people from different backgrounds and at all levels of a company
Strategic thinking and problem-solving abilities with a client-centric mindset
Exceptional interpersonal skills with the ability to develop and maintain relationships at all levels of an organization
Understanding of financial statements

Nice To Haves

Experience in commercial landscape industry is a plus

Responsibilities

Oversee the planning and execution of landscape maintenance, enhancement, and irrigation projects, ensuring adherence to quality standards and timeline of client properties to achieve outstanding results, enhancing overall property appearance and profitability.
Provide exceptional service and delivery to all clients through proactive engagement, effective communication, loyalty building, problem-solving, and meticulous follow-through.
Communicate effectively with account managers, arbor managers, enhancement managers, crew leaders, and other departments within Clean Scapes to ensure the highest quality service and beautifully maintained properties for clients.
Meet or exceed budget goals, ensuring timely and successful completion of billing and proposals.
Support in recruiting, training, and developing team members. Manage personnel to achieve efficiency, safety, and productivity goals.
Ensure all work, whether conducted individually or by team members, adheres to safety standards and regulatory compliance.
Monitor accounts receivables consistently, ensuring timely collection of all accounts.