Account Manager

Southeastern Freight Lines•Houston, TX

About The Position

The Account Manager presents the Company to prospective and current clients, secures market share, and creates profitable margins. The role focuses on prospecting, growing customer business, negotiating pricing and conditions, and building customer partnerships aligned with the Company’s culture. The Account Manager also works with Operations and drivers to support customer and operational processes and uses sales tools and business intelligence to guide decisions.

Requirements

At least 1 year of experience in sales or management.
Bachelor’s degree or equivalent experience.
Valid driver’s license.
Advanced selling techniques and strong communication skills.

Nice To Haves

3 years of experience in sales or management.

Responsibilities

Execute a 60-day plan of customer calls in an assigned territory.
Review origin/destination manifests and quote opportunity reports to identify new leads, with a goal of six prospecting calls per week by phone and face-to-face.
Review customer profiles and develop strategies to increase market share profitably.
Use marketing visuals when appropriate.
Plan for three lunch meetings per week and schedule appointments for the following week by phone or email.
Schedule at least 40 weekly contacts and 30 face-to-face calls.
Record daily calls in the Sales Mobile App and maintain accurate sales call notes and expense records.
Complete pricing requests generated through daily work and negotiate pricing and conditions.
Follow up with customers and evaluate how call execution could be improved.
Work with Operations on Continuous Measurable Improvement (CMI) across customer and operational processes.
Work with drivers to support participation in sales and marketing programs.
Review results and adjust future 60-day plans as needed.
Use sales dashboards in Tableau to make data-driven decisions.
Identify suitable non-asset-based transportation solutions through eShipping Exchange.
Develop customer business partnerships aligned with the Company’s culture.