Account Manager - Philadelphia

Injured Workers Pharmacy•Philadelphia, PA

4d•$60,000 - $70,000

About The Position

If you are someone who enjoys building and nurturing customer relationships, managing Key territory Processes, and identifying opportunities for growth, we have an exciting position for you! We are hiring an Account Manager to support our Territory Manager in Philadelphia. This sale focused role requires quick problem-solving skills and a penchant for training and educating our referral sources on IWP services.

Requirements

Associate degree required; bachelor’s degree preferred
2-4 years of account management experience
Proven capability to build and maintain strong relationships with customers
Demonstrated self-confidence and a willingness to learn
Solid MS Office skills (Word, Excel, Outlook)
Ability to travel throughout in and around the territory

Nice To Haves

Knowledge of Salesforce
Ability to handle difficult and challenging situations including customer relations
An eye for identifying potential issues and strong problem-solving skills
A strong teamwork mindset with an ability to work independently

Responsibilities

Build and maintain strong relationships with referral sources
Identify and develop new referral sources
Work to maintain and grow the referral source relationship while ensuring ongoing customer service
Maintain contact with decision makers & office staff focusing on strategic nature of relationship
Assist in sales efforts for increased revenue opportunities
Analyze needs of the client and customizes solutions to meet their needs
Train clients on new and existing IWP Service Models
Promote additional IWP services
Provide solution-based service techniques with a consultative approach
Focus on client retention

Benefits

Monthly engagement events and larger annual celebrations (tent party, summer BBQ, Family Fun Day)
Tuition reimbursement and an internal-first job posting philosophy to support career growth
Competitive benefits package
A positive, inclusive environment where employees feel valued, supported, and empowered

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