Molecular Sales Account Executive (Philadelphia)

Abbott • Philadelphia, PA

2d • Remote

About The Position

Abbott Molecular is a division of Abbott Laboratories, a global, diversified healthcare innovator with a legacy of pioneering work in medical diagnostics. We are seeking a Molecular Sales Account Executive to join our team. This role operates as the primary account sales management contact with customer accounts, focusing on improving economic profitability, increasing customer loyalty, securing retention, and driving value expansion and sales in both existing and new accounts. The Sales Ambassador will sell molecular lab tests and FISH Oncology Probe products and oncology medical devices to hospital labs, reference labs, and research labs.

Requirements

• Bachelor's degree or equivalent relevant experience required.
• 2+ years of relevant experience with instrumentation utilized in a laboratory environment.
• Must have a Valid Driver’s License.

Nice To Haves

• Bachelor's degree in Medical Technology Preferred.
• Lab Experience in Molecular or FISH Cytogenetic Testing.
• Previous sales experience is preferred but not required.
• Cytotechnology lab experience preferred or current/previous professional experience in laboratory environment, field service, or technical call center.
• Experience providing technical product application and/or hardware support.
• Experience interfacing with customers.
• Troubleshooting and problem-solving skills along with negotiation skills.

Responsibilities

• Act as a trusted partner to existing customers.
• Build, promote, and achieve targeted retention rate.
• Manage and drive development of accounts according to strategic account plans (e.g., value expansion and economic profitability).
• Deliver first-line support and technical troubleshooting and elevate Level 2+ issues to service specialists to minimize overall cost to serve and coordinate order, delivery, and billing.
• Make decisions on reagent utilization on integrations and troubleshooting product replacement that impacts annual supply budget.
• Consider financial and customer implications as part of decision-making.
• Communication of customer complaints and the actions taken to resolve those concerns.
• Exhibit a high level of integrity and honesty; keeping commitments and presenting information completely and accurately to both internal and external customers.
• Monitor and maintain customer satisfaction through direct contact.
• Adhere to Abbott safety guidelines, policies, and procedures.

Benefits

• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement
• The Freedom 2 Save student debt program
• FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level