Account Manager
EnviroServe•Fort Worth, TX
•Onsite
About The Position
The Account Manager I is responsible for building value-driven strategic relationships with EnviroServe's key customers that can help in long-term development and retention, thereby maximizing the revenue potential and achieving long-term goals. This role will oversee a portfolio of assigned customers, develop new business from existing customers, and actively seek new sales opportunities. This role requires a blend of environmental waste industry knowledge and strategic sales planning.
Requirements
- Environmental waste industry knowledge
- Strategic sales planning
Responsibilities
- Serve as the primary contact point for customer account matters working with operations to expand service offerings with assigned and target accounts.
- Responsible for addressing and resolving issues that impact the progress of developing a mutually beneficial business relationship.
- Address customer issues and concerns promptly and effectively to maintain trust.
- Negotiate and close customer service agreements to maximize profits while maintaining customer satisfaction.
- Identify current customer relationships, establish, and nurture strong relationships with key customers, recognize opportunities for expansion, and work with local Field teams to fulfill customer requirements.
- Maintain strong customer relations by traveling throughout assigned region to meet with existing and prospective customers to assess and manage customer needs.
- Provide detailed and accurate reports on sales activities including sales figures, potential projects, and strategies for growth.
- Consistently meet or exceed KPIs and sales targets established by Sales Team.
- Collaborate with various internal teams to grow sales and maintain high customer satisfaction.
- Stay informed of environmental regulations and industry standards to provide knowledgeable guidance to current and prospective customers.
- Develop and manage a pipeline of sales opportunities that ensures achievement of assigned annual sales goals.
- Perform customer site inspections and attend pre-bid meetings as needed.
- Develop and manage customer relationships across the customer's organization to ensure EnviroServe is the provider for all.
- Collaborate with the VP of Sales to create and implement account plans.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
