Account Manager

evolvedMD • Tampa, FL

6d • $70,000 - $80,000 • Remote

About The Position

The Account Manager will support company revenue goals by owning a portfolio of evolvedMD’s ongoing customer relationships. From executive level business to operations, this individual will serve as the voice and advocate for both the customer to evolvedMD and evolvedMD to the customer. A truly cross-functional and collaborative role, this individual works closely across departments (implementation, clinical services, recruitment, and marketing) to constantly assess needs, troubleshoot challenges, and provide proactive solutions. Part customer relationship manager, part strategic sales representative, this role’s highest priority will be maximizing revenue for each customer by providing world-class customer service, identifying and unlocking additional revenue opportunities with existing customers, and being the go-to person on everything customer related.

Requirements

• Bachelor's degree in business, communications, or a similar field and/or equivalent professional experience of 3+ years
• Sales experience a plus, but not required
• Compassionate about the delivery of “Whole Patient Care, Upfront and Ongoing”
• Open and collaborative mindset that is strongly rooted in passion and integrity
• Relationship-driven individual with proven track record of dynamic engagement of both internal and external stakeholders
• Self-starter who can operate autonomously
• Strategic thinker with a bias for action
• Adept at handling discussions with top-level leaders
• Skilled in navigating and resolving complex issues
• Attention to detail and a high level of organization

Responsibilities

• Owns a portfolio of evolvedMD’ s customer relationships with the goal to maximize revenue by each account.
• Provide a world-class customer experience, serving as evolvedMD’s lead business contact to management all customer needs and opportunities.
• Problem-solve for a variety of internal and external issues with the ability to analyze complex situations, identify root causes, and implement effective solutions in a timely manner.
• Collaborate with cross-functional teams within evolvedMD to best serve internal and external stakeholder needs while driving account optimization.
• Deliver strategic sales opportunities by building and maintaining high customer satisfaction, laying the foundation for additional revenue growth and business development goals.
• Special projects related to improving and/or scaling our operational model, including in new geographic markets.

Benefits

• Base Salary + Variable Compensation Bonus: $70,000-$80,000 DOE
• $1,200 annual technology allowance
• 401(k) company match up to 3%
• Competitive Benefits – Company benefits include health insurance, professional development stipend, mileage reimbursement, and travel expenses paid.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level