Account Manager

Go Swag • Glasgow, IL

18d • Hybrid

About The Position

We’re looking for a proactive Account Manager to own and expand a portfolio of enterprise and hyper-growth clients. This role is for someone who can identify untapped growth opportunities within existing accounts. You will drive recurring revenue by unlocking multi-department opportunities, upselling solutions like storefronts and claim pages, and running warm outbound campaigns into non-penetrated divisions. You will inherit a high-potential book of business and will be responsible for mapping account penetration and building clear growth roadmaps. This is an opportunity for a "hunter/farmer" mindset, focusing on capturing market share within existing clients rather than just account maintenance.

Requirements

• Consultative selling: ability to understand client needs before proposing solutions, with examples of deals shaped around client problems.
• Strategic account planning: ability to forecast future revenue by department within an account, with examples of plans and their outcomes.
• Identifying opportunities: ability to find expansion opportunities in dormant or single-order accounts, with examples of successful re-engagement.
• Building relationships: ability to maintain relationships across multiple departments and levels within a client organization, with examples of relationship growth.
• Organisation: ability to track accounts and follow-ups effectively, with a demonstrated process for managing a large portfolio and preventing tasks from slipping.
• Consultative selling. You work out what a client is actually trying to do before you propose anything. We want examples of a deal you shaped around a client problem rather than a product list, and what it was worth.
• Strategic account planning. You can look at an account and say where the next year of revenue comes from, department by department. Show us a plan you wrote and what it delivered against what you expected.
• Identifying opportunities. You spot expansion in accounts other people have written off. Tell us about a dormant or single-order account you reopened, and the number you moved.
• Building relationships. You hold relationships across several departments and several levels inside one client, and you keep them warm. We want to hear about a relationship you grew from one contact into many.
• Organisation. With a large portfolio and many moving parts, nothing can fall through. Tell us how you track your accounts and your follow-ups, and a process you put in place to stop things slipping.

Nice To Haves

• Sales enablement experience.
• A strategy-minded approach, planning accounts rather than reacting to them.
• Speed, as opportunities move quickly and the book is growing.
• A growth mindset over checklists; potential to contribute, passion for the mission, and ability to solve complex problems are valued over checking every box.

Responsibilities

• Own and expand a portfolio of enterprise and hyper-growth clients.
• Drive recurring revenue by unlocking multi-department opportunities.
• Upsell solutions such as storefronts and claim pages.
• Run warm outbound campaigns into non-penetrated divisions.
• Map account penetration and build clear growth roadmaps.
• Actively capture market share within existing logos.

Benefits

• DOE (base + commission) salary.
• Full time at our Glasgow HQ (Hillington) with some hybrid flexibility.
• Elite Client Base: Trusted by companies like Meta, Intel, Unilever, ElevenLabs, and Lovable.
• Tech as a Differentiator: Working with a tech-first platform using NextJS, AI, and automation.
• Series A backed and scaling fast.
• Sustainability focus: Championing high-quality, recycled products.
• Equal opportunity employer: Celebrating diversity and committed to an inclusive environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed