Account Manager - Roanoke, VA

Encore • Roanoke, VA

3d • Onsite

About The Position

An Account Manager is a professional communicator that helps consumers find solutions to their financial difficulties. You will be making outbound phone calls to individuals that have found themselves in a financial bind, and all of our Account Managers are committed to providing consumers with a positive experience. You do not need previous collections experience, but you do need to be able to communicate effectively and possess a high level of drive. Not only do we provide the opportunity to grow and develop we also surround you with a management team like no other; they want you to achieve your personal goals. Our new Account Managers, on average earn 28.18 per hour in ($15.30/hr base pay plus average $12.84/hr in incentives). New hires have comprehensive paid training and a three-month incentive guarantee upon hire. Your income potential is determined by your ambition to achieve more. We are driven to succeed and work effortlessly to get each of our employees to their maximum potential.

Requirements

• Current authorization to work in the United States on a full-time basis.
• Ability to communicate effectively.
• Possess a high level of drive.
• Consistent attendance.
• Able to commit to our work schedule.

Nice To Haves

• Previous collections experience.

Responsibilities

• Making outbound phone calls to individuals that have found themselves in a financial bind.
• Providing consumers with a positive experience.

Benefits

• Comprehensive paid training.
• Three-month incentive guarantee upon hire.
• Structured work schedule with a 40-hour work week.
• NO WEEKENDS.
• Casual Dress Code.
• Monthly incentives or annual bonus.
• Paid training and development programs.
• Promote-from-within philosophy.
• Reward and Recognition programs.
• Tuition Assistance.
• Comprehensive healthcare plans and options.
• Fitness membership reimbursements.
• Weight watchers.
• Wellness rewards Program.
• Up to eight hours of paid time off each year to volunteer.
• Volunteer grants and matching financial donations.
• Retirement Savings.
• New Family Support: company paid leave, new parent flex time, and child back-up care options.
• Team-building events.
• Paid and floating holidays.
• Generous paid-time-off.
• Wellness and mental health initiatives.
• Support volunteerism.
• Support environmental efforts.
• Employee education through leadership training, skill-building, and tuition reimbursements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed