Account Manager

The Trade Desk • Chicago, IL

5d

About The Position

The Trade Desk is hiring an Account Manager to manage and grow key accounts through strong client relationships, strategic recommendations, and exceptional service. The role partners with Trading and Business Development teams to onboard customers, provide data-driven insights, and identify opportunities to expand accounts. The Account Manager develops expertise in The Trade Desk platform, advises clients on improving campaigns and meeting KPIs, and provides ongoing training on new features. The position also collaborates with Product Management on platform improvements and helps build the Client Services practice by developing training, best-practice, sales, and customer-facing materials.

Requirements

• At least 2 years of consultative, client-facing experience in Ad Tech, digital marketing, or programmatic advertising.
• Outstanding troubleshooting, analytical, and problem-solving abilities.
• Ability to collaborate cross-functionally in a fast-paced startup environment.
• Proven track record of growing accounts by building strong client relationships, understanding client objectives, and recommending effective strategies.
• Effective time management skills, including the ability to prioritize and meet deadlines.
• Ability to collaborate across multiple teams and internal stakeholders, as well as work independently on daily tasks.
• Willingness to travel with a team up to 25% of the time.
• Interest in growing into more senior-level opportunities in the region.

Nice To Haves

• Experience with The Trade Desk platform.

Responsibilities

• Manage and grow a roster of key accounts by building strong client relationships, providing strategic recommendations, and delivering exceptional client service.
• Collaborate with the Trading team to rapidly onboard new customers and provide data-driven insights to clients.
• Collaborate with the Business Development team to identify ways to grow current accounts.
• Develop expertise in The Trade Desk platform and its best practices, and advise clients on improving campaigns and meeting KPIs.
• Provide ongoing client training as new platform features are introduced.
• Work with Product Management to help define features and drive platform enhancements.
• Help build the Client Services practice by creating training materials, best practices, sales materials, and customer-facing guides.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed