Account Manager

EquilarChicago, IL
$70,000 - $100,000Onsite

About The Position

Account Managers at Equilar ensure the highest level of client service and provide unmatched product and industry knowledge to the C-Suite and executive HR and Legal leadership within Equilar’s subscriber base. This position enhances customer satisfaction levels and retention by helping leading US corporations with their critical executive compensation and corporate governance needs. Equilar is a data and research firm that assists HR and Legal leadership with executive compensation, corporate governance, investor relations, and board recruiting efforts through our best-in-class SaaS platform.

Requirements

  • Curiosity and coachability.
  • Curiosity about the business world and how corporate-level decisions are made is critical.
  • A balanced business news diet is essential.
  • Commitment and eagerness to learn to become successful.
  • BS/BA degree or equivalent military/practical experience required.
  • Experience in client services, account management, inside sales/SDR, HR, or executive compensation.
  • Experience working in enterprise data software, financial services, legal tech, SaaS, or HR tech industries.

Nice To Haves

  • Whether through reading The Wall Street Journal, watching CNBC, or listening to podcasts, a balanced business news diet is essential.

Responsibilities

  • Providing superior client service to maximize client satisfaction and retention.
  • Actively manage client usage, proactively resolve client issues, and help high-level executives at top US companies gain maximum value from their subscriptions.
  • Training and ongoing support on Equilar’s research, products, and services to ensure clients have the information necessary to continue their subscription.
  • Manage annual renewal cycles for a 7-figure book of business of 75-100 accounts.
  • Upsell/Cross-Sell. Equilar’s account managers identify, cultivate, and close additional revenue opportunities to fuel Equilar’s continued growth and reinforce Equilar’s standing as a mission-critical partner to our clients.

Benefits

  • Professional development investment program (Learn, Grow, Lead).
  • Close collaboration with the marketing, research, and product teams.
  • Weekly 1:1 coaching with leadership.
  • Exposure to C-Suite decision-makers at public companies.
  • Profit-sharing program.
  • Comprehensive training and development program provides all employees with an annual allowance and paid time off for training and development.
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