Account Manager

Evotix

10d•$100,000 - $150,000

About The Position

The Account Manager owns a large book of enterprise accounts, strengthening customer trust and ensuring customers receive value from Evotix’s software. The role focuses on customer engagement, retention, timely renewals, longer-term contracts, and growth through additional modules, upselling, and cross-selling. The Account Manager works with EHS Directors, executives, budget holders, and multiple stakeholders, managing accounts, deals, renewals, and customer needs in parallel in a fast-paced environment where priorities shift and attention to detail is important. The role collaborates with Customer Success, Sales, Solutions Consulting, Implementation, Product, Marketing, Events, leadership, and customer squads to support adoption, resolve account needs, identify and progress opportunities, and deliver a seamless customer experience. Responsibilities also include maintaining accurate CRM and forecast information, handling tenders and purchase-order requirements, negotiating terms with sales leadership guidance, and representing Evotix at industry events. Customer visits and international travel may be required.

Requirements

Experience selling SaaS software and a track record of meeting revenue targets.
Proven success retaining customers and securing renewals, ideally on multi-year terms.
Proven success growing existing accounts through expansion, upselling, or cross-selling.
Strong consultative selling skills, including experience with senior executives and multiple decision-makers.
Experience building account plans, generating pipeline, and progressing complex deals.
Disciplined pipeline management and forecasting, with consistent CRM practices.
Excellent organization and prioritization skills, including the ability to manage many accounts and stakeholders without losing detail.
A strong sense of urgency, with prompt follow-up and reliable execution.
Clear writing, resilience, and flexibility when plans change.
A self-starting, collaborative approach; honesty, active listening, and relationship-building ability.

Nice To Haves

Experience selling EHS, health and safety, sustainability, or related enterprise software.
Experience helping shape renewal, expansion, or team-selling playbooks.
Experience in a PE-backed SaaS company or another fast-scaling business.

Responsibilities

Build relationships with day-to-day users, EHS Directors, and executive sponsors across enterprise accounts.
Regularly assess customer health, identify risks early, and act promptly to address them.
Own the renewal cycle from start to finish, beginning renewal conversations early and pursuing longer-term contracts.
Partner with Customer Success to support product adoption and measurable customer outcomes.
Bring in Product, Implementation, leadership, and other relevant teams when accounts need assistance.
Identify opportunities to solve broader customer problems with Evotix and sell additional modules; manage expansion and upsell deals through close.
Develop account and territory plans that identify opportunities for growth.
Sell consultatively to EHS Directors, C-level leaders, and budget holders.
Drive complex, multi-stakeholder deals to close and prospect consistently to maintain pipeline.
Work with Customer Success, Sales, Solutions Consulting, and customer squads to identify and advance opportunities.
Coordinate pricing, collateral, and deal strategy with sales leadership, and involve Implementation at the appropriate stage.
Partner with Events and Marketing to raise Evotix’s profile in target accounts.
Share customer needs, market insights, and competitor developments with Product and Marketing.
Maintain complete and accurate CRM records, pipeline data, activity, forecasts, renewal dates, and account health information.
Handle tenders, service order forms, and purchase-order requirements.
Negotiate terms with guidance from sales leadership and secure signed agreements.
Represent Evotix at conferences, exhibitions, and industry forums; undertake customer visits and international travel as required.