Account Manager

Gallagher • Houston, TX

19d • Hybrid

About The Position

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

At Gallagher, we’re looking for an Account Manager to join our team. In this role, you’ll manage client accounts, build strong relationships, and ensure our clients receive the best possible service. You’ll work with a team that values collaboration, innovation, and integrity.

Requirements

• Bachelor's degree with 3+ years client service and/or claims management experience -OR- High School degree/GED with 8+ years client service and/or claims management experience.
• Producer's License.
• Ability to travel up to 25% of the time.
• Proficiency in Microsoft Office.
• Appropriate licensing as required.

Nice To Haves

• Experience managing client accounts and building strong relationships.
• Previous insurance knowledge and experience managing client relationships.
• Solid financial acumen.
• A proactive approach to solving problems and meeting client needs.
• The ability to explain complex information in simple terms.
• Strong organizational and communication skills.
• A commitment to collaboration and continuous improvement.
• Proficient in using technology as a tool to maximize productivity and quality.
• Strong written and verbal communication skills.
• Comfortably engages others in consultative discussion.
• Effectively manages/balances multiple and sometimes competing priorities.
• Works in a self-directed manner.

Responsibilities

• Oversee a group of client accounts, ensuring their needs are met and their expectations exceeded.
• Take the lead in the renewal process, working closely with clients to deliver tailored solutions.
• Identify opportunities to expand services and coverage, helping clients navigate their risks and achieve their goals.
• By fostering trust and delivering exceptional service, you’ll play a key role in client retention and satisfaction.

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level