Account Manager - EST

HiBob•,

22h•$85,000 - $109,000•Hybrid

About The Position

As an Account Manager at HiBob, you’ll play a pivotal role in growing our relationships with existing customers. This is a commercial, quota-carrying role focused on uncovering customer needs, identifying whitespace, and driving upsell and cross-sell opportunities across HiBob’s product suite. You’ll own the full sales cycle—from opportunity identification and discovery through negotiation and contract signature—while partnering closely with Customer Success Managers, Renewal Managers, and Sales Engineers to deliver a seamless customer experience. Success in this role comes from commercial curiosity, consultative selling, and the ability to create expansion opportunities proactively rather than waiting for customers to raise their hands. It’s an exciting time to join HiBob. Salesforce is leading a $166 million investment in the company, supporting our vision to bring trusted people context into the AI-powered enterprise. As we accelerate our product, technology, AI, and innovation roadmap, you’ll have the opportunity to help shape what comes next.

Requirements

Physically located in EST.
2+ years of experience in SaaS, software sales, or B2B account management, ideally in a quota-carrying customer growth, account management, or expansion-focused role.
Demonstrated success owning the full sales cycle, from prospecting or opportunity creation through negotiation and close.
A proven ability to proactively create expansion opportunities within an existing customer base.
Strong discovery, consultative selling, negotiation, and closing skills.
Experience managing a Mid-Market customer portfolio; experience supporting larger or more strategic customers is a plus.
Confidence engaging a range of customer stakeholders and adapting your approach in live conversations.
Experience using Salesforce or another CRM to manage pipeline, forecast revenue, and document customer activity.
A self-starter mindset, strong sales acumen, and the ability to thrive in a fast-paced environment.
Excellent written and verbal communication skills.

Nice To Haves

Familiarity with structured sales methodologies, such as MEDDPICC, is preferred.
Experience with HR technology, HCM, payroll, or adjacent B2B SaaS solutions is a plus, but not required.
Familiarity with AI-enabled sales tools, such as Gong Engage or LinkedIn Sales Navigator, is a plus.

Responsibilities

Drive revenue growth by identifying, developing, and closing upsell and cross-sell opportunities within an existing customer base.
Proactively research accounts, uncover business priorities, identify whitespace, and build compelling expansion hypotheses.
Own the full commercial sales cycle, including discovery, solution positioning, stakeholder engagement, negotiation, and contract execution.
Build trusted, consultative relationships with customer stakeholders and connect their business goals to the value of HiBob’s products.
Use a structured sales approach, such as MEDDPICC, to manage complex opportunities and move deals forward effectively.
Build, manage, and accurately forecast a healthy pipeline of expansion opportunities.
Partner closely with Customer Success Managers, Renewal Managers, and Sales Engineers to align on customer needs, account strategy, and growth opportunities.
Stay current on HiBob’s product offerings, customer trends, and relevant sales tools to continuously strengthen your approach.

Benefits

Equity in a global, high-growth HR tech SaaS leader
401(k) with a 3% company match effective the month following your start date
$2,500 employee referral bonus
Medical, dental, and vision coverage from day one
$1,920 annual wellness stipend to support your physical and mental wellbeing
Annual Headspace membership and expanded wellness benefits
Hybrid working model for Bobbers in the NY metro area
Temporary work from anywhere for up to 2 months per year (after 6 months)
Generous paid time off and company holidays to rest, recharge, and enjoy
Bob Balance Days – 4 additional days within a calendar year - Enjoy a company-wide long weekend at the beginning of each quarter
Your birthday off — plus a special gift from us
Home office allowance to set up your ideal workspace
Two paid Social Impact days each year to give back to causes you care about
Frequent team and company social events, both in-person and virtual
Dog friendly office