Account Manager, Habitational (Hybrid or Remote PST)

NFP Corp•Las Vegas, NV

3d•$70,800 - $90,000

About The Position

The Account Manager services an assigned book of habitational commercial insurance accounts in partnership with Advisors/Client Executives and Account Executives. Clients may include apartment and multifamily property owners, condominium associations, homeowners associations, and property managers. The role manages day-to-day client needs, renewals, marketing and remarketing, carrier communications, and the preparation of proposals, coverage comparisons, and client presentations. The Account Manager builds strong relationships with clients and carrier partners, works with significant independent discretion, and collaborates with senior team members on account strategy, complex coverage matters, and placement decisions. The position may be performed in a hybrid or fully remote arrangement by candidates located in any U.S. city. The required schedule is Monday through Friday, 9 a.m. to 5 p.m. Pacific Time, regardless of the employee’s residential time zone. Remote employees must maintain a private workspace, secure company equipment and correspondence, have high-speed internet, remain responsive online, and minimize personal interruptions during the work shift.

Requirements

More than 3 years of client service and/or industry and product line experience.
California Property and Casualty (P&C) insurance license required.
Highly organized with excellent verbal and written communication skills.
Self-confident in making sound independent decisions.
Ability to interact successfully with a variety of people and work effectively both in a team environment and autonomously.
Ability to handle situations calmly, courteously, and professionally.
Customer-focused approach to establishing and maintaining effective relationships.
Intermediate experience with Microsoft Office products, specifically Word, Excel, and Outlook.
Ability to prioritize multiple tasks and meet deadlines.
Strong analytical and problem-solving skills, attention to detail, decision-making skills, and problem resolution.
Flexibility and adaptability when priorities, deadlines, and technology change.
For remote work: maintain a private workspace to secure company equipment and correspondence, high-speed internet, online responsiveness, and minimal personal interruptions during the work shift.

Nice To Haves

Bachelor of Arts or Bachelor of Science degree preferred.

Responsibilities

Proactively develop relationships with carrier and client contacts and, when appropriate, take an active role in meetings.
Prepare and send requests for proposals to applicable insurance carriers, compile results in spreadsheets, and prepare the first draft of renewal presentations.
Lead the review of proposals and carrier source documents for accuracy in collaboration with the Account Executive or Advisor/Client Executive.
Begin communicating directly with clients and carriers, with approval from the Account Executive or Advisor/Client Executive.
Create and maintain client files in accordance with office procedures and, when assigned, maintain client policy records in the agency management system.
Serve as the first point of contact for billing questions from clients and insurance company personnel, coordinating with the Accounting Department when necessary.
Manage day-to-day client needs, renewals, marketing and remarketing, carrier communications, proposals, coverage comparisons, and client presentations.