Account Manager

Aston Carter • Monroe, OH

2d • $23 - $26 • Onsite

About The Position

We are seeking a driven Account Manager to oversee the leasing of fully furnished corporate apartments and deliver exceptional experiences for business travelers and relocating professionals. This role combines inside sales, account management, and customer service, with responsibility for managing the full leasing cycle, growing market share, and maintaining high client satisfaction.

Requirements

• Inside sales, account management, or leasing experience preferred.
• Strong relationship-building and customer service skills.
• Excellent negotiation, communication, and presentation abilities.
• Business development and lead generation experience.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving and organizational skills.
• Proficiency with Microsoft Office and CRM/database systems.
• Detail-oriented with strong administrative and documentation skills.
• Self-motivated and goal-driven.

Nice To Haves

• Experience in corporate housing, hospitality, or residential leasing preferred.
• Bachelor's degree preferred but not required.
• Flexible and adaptable to changing business needs.
• Strong troubleshooting and critical-thinking skills.
• Ability to work effectively with clients, vendors, and property partners.
• Interest in long-term career growth within the organization.

Responsibilities

• Manage the leasing process from lead inquiry through lease signing and move-in.
• Grow the local market by increasing inventory and identifying new business opportunities.
• Drive revenue through pricing strategies, lease negotiations, and business development.
• Generate leads through marketing, networking, cold calling, and consultative sales.
• Respond promptly to inquiries and maintain a high level of customer service.
• Serve as the primary contact for clients, vendors, and property partners.
• Market available inventory to maximize occupancy and revenue.
• Collaborate with sales teams to support market growth and partnerships.
• Maintain accurate lease, account, and communication records.
• Prepare proposals, contracts, and lease documentation.
• Resolve customer issues and maintain guest satisfaction standards.
• Adapt to changing priorities while meeting deadlines and performance goals.
• Support team initiatives and contribute to a positive workplace culture.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree