Account Mananger
About The Position
ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
Requirements
- Oversee all aspects of custodial and facility support operations across assigned schools or campus locations
- Ensure consistent delivery of services in accordance with contracts, scope of work, and ABM standards
- Develop and execute operational plans to meet service, quality, and efficiency goals
- Monitor key performance metrics and implement improvement strategies
- Serve as the primary point of contact for district leadership, administrators, and key stakeholders
- Build strong, long-term client relationships and ensure high levels of satisfaction
- Lead regular business reviews and provide performance updates, reporting, and insights
- Proactively address concerns, resolve issues, and identify opportunities for expanded services
- Manage account budget, including labor, supplies, and equipment costs
- Ensure financial targets are met or exceeded (revenue, margin, cost control)
- Analyze financial reports and adjust operations to improve profitability
- Support forecasting, billing accuracy, and contract compliance
- Lead, develop, and support Supervisors and frontline teams across the account
- Drive recruiting, onboarding, and retention strategies
- Conduct performance management, coaching, and succession planning
- Foster an inclusive, safety-focused, and high-performance culture
- Implement and monitor quality assurance programs and inspection processes
- Ensure compliance with safety standards, OSHA regulations, and ABM policies
- Enforce proper use of equipment, chemicals, and PPE
- Maintain adherence to school district policies and regulatory requirements
- Identify operational efficiencies and continuous improvement opportunities
- Partner with leadership on innovation, sustainability, and service enhancements
- Support contract renewals, scope
Responsibilities
- Oversee all aspects of custodial and facility support operations across assigned schools or campus locations
- Ensure consistent delivery of services in accordance with contracts, scope of work, and ABM standards
- Develop and execute operational plans to meet service, quality, and efficiency goals
- Monitor key performance metrics and implement improvement strategies
- Serve as the primary point of contact for district leadership, administrators, and key stakeholders
- Build strong, long-term client relationships and ensure high levels of satisfaction
- Lead regular business reviews and provide performance updates, reporting, and insights
- Proactively address concerns, resolve issues, and identify opportunities for expanded services
- Manage account budget, including labor, supplies, and equipment costs
- Ensure financial targets are met or exceeded (revenue, margin, cost control)
- Analyze financial reports and adjust operations to improve profitability
- Support forecasting, billing accuracy, and contract compliance
- Lead, develop, and support Supervisors and frontline teams across the account
- Drive recruiting, onboarding, and retention strategies
- Conduct performance management, coaching, and succession planning
- Foster an inclusive, safety-focused, and high-performance culture
- Implement and monitor quality assurance programs and inspection processes
- Ensure compliance with safety standards, OSHA regulations, and ABM policies
- Enforce proper use of equipment, chemicals, and PPE
- Maintain adherence to school district policies and regulatory requirements
- Identify operational efficiencies and continuous improvement opportunities
- Partner with leadership on innovation, sustainability, and service enhancements
- Support contract renewals, scope
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
