Account Executive, Insight Account

ScienceLogic

2d • Onsite

About The Position

The Strategic Account Executive is responsible for the retention, expansion, and long-term strategic growth of one of ScienceLogic’s most significant global customer relationships. This customer is a leading Managed Services Provider and a critical strategic partner representing substantial annual recurring revenue. The AE will own executive relationships, drive increased product consumption and adoption, identify and qualify new opportunities, and build a durable pipeline for expansion across the customer’s services organization and go-to-market offerings. This role requires strong enterprise sales expertise, executive presence, operational rigor, and the ability to align cross-functional teams to execute complex growth strategies.

Requirements

• 8+ years of enterprise software sales experience with a strong track record managing large strategic accounts.
• Demonstrated success selling to Managed Services Providers, systems integrators, or global channel partners.
• Experience managing complex, high-value accounts generating multi-million-dollar annual revenue.
• Strong executive presence and ability to engage Economic Buyers and senior decision-makers.
• Proven ability to drive platform consumption and expansion within existing accounts.
• Expertise in pipeline generation, whitespace identification, and multi-threaded account development.
• Experience navigating matrixed organizations and complex sales cycles.
• Track record of leading cross-functional teams to successful outcomes.
• Proficiency with MEDDPICC, Command of the Message, and structured account planning.

Nice To Haves

• Experience in observability, AIOps, IT Operations Management (ITOM), or enterprise infrastructure software.
• Understanding of Managed Services Provider business models and operational economics.
• Experience working with strategic channel partners and global systems integrators.
• Bachelor’s degree or equivalent experience.

Responsibilities

• Own the overall account strategy, including retention, expansion, and long-term partnership development.
• Develop and execute a multi-year account plan focused on increasing platform consumption, broadening use cases, and expanding revenue.
• Identify whitespace opportunities across business units, geographies, and service offerings.
• Drive increased utilization of the ScienceLogic platform across the customer’s managed services operations.
• Translate technical and organizational complexity into phased value paths that deliver measurable business outcomes.
• Partner with Customer Success, Professional Services, Product, and Support to ensure adoption milestones are achieved.
• Build and maintain a robust, qualified pipeline across existing and new stakeholders.
• Generate opportunities through strategic prospecting, executive engagement, and business case development.
• Expand ScienceLogic’s footprint into adjacent teams, business units, and executive sponsors.
• Establish trusted relationships with senior executives, operational leaders, and technical stakeholders.
• Conduct executive-level business discussions focused on operational efficiency, service innovation, and financial outcomes.
• Position ScienceLogic as a strategic platform central to the customer’s managed services growth strategy.
• Coordinate internal resources including Sales Engineering, Customer Success, Alliances, Product, and Executive Leadership.
• Lead complex deal cycles involving technical validation, commercial negotiations, and contract execution.
• Drive alignment and accountability across all stakeholders to achieve shared success.
• Maintain accurate forecasting and opportunity management using MEDDPICC and Command of the Message methodologies.
• Clearly identify risks, dependencies, and required executive actions.
• Provide regular strategic updates to sales leadership.

Benefits

• Comprehensive medical, dental and vision plans.
• 401(k) plan with employer match.
• Flexible Paid Time Off (FTO)
• Volunteer Time Off (VTO)
• 5-year Service Milestone Sabbatical.
• Paid parental leave.
• Generous employee referral bonus program.
• Pet insurance.
• HQ Office centrally located in Reston Town Center featuring a well-stocked kitchen with rotating snacks and beverages, and catered lunch on Thursdays.
• Regular virtual company-wide events, including cooking classes, yoga, meditation and more.
• The opportunity to learn and develop from some of the best and brightest minds in the industry!

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree