Account Manager

SmartSign, LLC • New York, NY

18d • $85,000 - $105,000

About The Position

At SmartSign, we do more than manufacture signs—we help create peace of mind. As a leading e-commerce innovator serving more than 3 million customers, we combine technology with heavy-duty manufacturing. If you are looking for a collaborative, high-impact career where your work directly supports public safety and businesses worldwide, you belong here.

POSITION SUMMARY
The Account Manager is an intermediate-level sales professional who independently manages a defined portfolio of B2B customers in an assigned vertical. This role goes beyond order-taking to proactively identify upsell and cross-sell opportunities, strengthen client relationships, and support strategic account planning.

Requirements

• Bachelor’s degree in sales, business development, or similar field.
• 2–4 years of B2B sales or account management experience; industrial, government/municipalities, or commercial product sales experience preferred
• Demonstrated track record of meeting or exceeding sales quota
• Strong negotiation and consultative selling skills
• Proficiency with CRM platforms (HubSpot preferred) and Microsoft Office Suite
• Excellent written and verbal communication skills

Responsibilities

• Own and grow a portfolio of mid-size B2B accounts with a focus on revenue expansion and retention
• Proactively identify upsell, cross-sell, and renewal opportunities across the account base
• Conduct regular business reviews with key contacts to understand project pipelines and upcoming needs
• Prepare detailed quotes, proposals, and presentations independently for standard and custom projects
• Negotiate pricing and terms within approved guidelines to close deals efficiently
• Develop account penetration plans and contribute to pipeline forecasting on a weekly and monthly basis
• Collaborate cross-functionally with design, production, and project management to deliver on client commitments
• Maintain accurate CRM records and leverage customer data to identify growth opportunities and support sales forecasting.
• Maintain high customer satisfaction and retention through proactive communication and problem resolution.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level