Account Manager

Southeastern Freight Lines • Nashville, TN

5d • Onsite

About The Position

As an Account Manager, you will be responsible for presenting the Company in the best, most comprehensive light to both prospective and current clients. You will secure market share and create profitable margins. To excel in this role, you must possess advanced selling techniques and strong communication skills. Execute a 60-day plan of calls on customers in a territory. Review origin/destination manifest and quote opportunities report for new leads (goal of 6 prospecting calls per week, both face-to-face and over the phone). Review customer profile for each planned call and execute a strategy for increasing market share (at a profitable level) with customers. Utilize marketing visuals when appropriate. Plan for a goal of three lunch meetings a week and set appointments for upcoming week of calls by phone or email. Schedule a minimum of 40 weekly contacts and 30 face-to-face calls. Utilize Sales Mobile App to record daily calls. Maintain integrity in all measures to include sales call notes and sales expenses. Complete all pricing requests generated from daily work. Negotiate pricing and conditions. Take the necessary next steps for customer follow-up and personally evaluate what could have been better executed. Work with Operations with Continuous Measurable Improvement (CMI) at the intersection of all customer and operational processes for the good of both parties. Work with drivers to ensure the highest level of involvement in sales and marketing programs. Review results to determine where future 60-day plan adjustments might be needed. Utilize business intelligence sales dashboards within Tableau to make data driven decisions. Identify non-asset based transportation solutions for customers that are a fit for eShipping Exchange. Develop business partnerships with customers that are aligned with the culture of the Company.

Requirements

• Minimum of 1 year of experience in sales or management.
• Bachelor's Degree or equivalent experience.
• Valid Driver's License.

Nice To Haves

• 3 years of experience in sales or management.

Responsibilities

• Presenting the Company in the best, most comprehensive light to both prospective and current clients.
• Securing market share and creating profitable margins.
• Executing a 60-day plan of calls on customers in a territory.
• Reviewing origin/destination manifest and quote opportunities report for new leads (goal of 6 prospecting calls per week, both face-to-face and over the phone).
• Reviewing customer profile for each planned call and executing a strategy for increasing market share (at a profitable level) with customers.
• Utilizing marketing visuals when appropriate.
• Planning for a goal of three lunch meetings a week and setting appointments for upcoming week of calls by phone or email.
• Scheduling a minimum of 40 weekly contacts and 30 face-to-face calls.
• Utilizing Sales Mobile App to record daily calls.
• Maintaining integrity in all measures to include sales call notes and sales expenses.
• Completing all pricing requests generated from daily work.
• Negotiating pricing and conditions.
• Taking the necessary next steps for customer follow-up and personally evaluating what could have been better executed.
• Working with Operations with Continuous Measurable Improvement (CMI) at the intersection of all customer and operational processes for the good of both parties.
• Working with drivers to ensure the highest level of involvement in sales and marketing programs.
• Reviewing results to determine where future 60-day plan adjustments might be needed.
• Utilizing business intelligence sales dashboards within Tableau to make data driven decisions.
• Identifying non-asset based transportation solutions for customers that are a fit for eShipping Exchange.
• Developing business partnerships with customers that are aligned with the culture of the Company.

Benefits

• Equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, pregnancy, genetics, protected veteran status, military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level