Account Manager / Sales

Cogent Talent Solutions•Traverse City, MI

About The Position

We are seeking an energetic, results-driven Account Manager to cultivate strong client relationships, identify technology needs, and deliver tailored solutions that enhance business operations. The role focuses on customer satisfaction, long-term partnerships, and company growth through consultative selling and effective communication. The Account Manager uses CRM and sales automation tools to manage client interactions and sales pipelines, generates new business through outbound and warm calling, and collaborates with internal teams on service delivery and client onboarding. Compensation is listed as $70,000–$90,000 per year, with a $45,000–$55,000 base plus commissions and potential earnings of $100,000 or more. The company may use AI tools to support portions of the hiring process, but final hiring decisions are made by humans.

Requirements

  • Proven experience in technical sales or inside sales within a B2B environment.
  • Strong negotiation skills focused on closing deals and customer satisfaction.
  • Excellent verbal and written English communication skills, including the ability to explain complex technical concepts.
  • Familiarity with sales technology adoption, sales automation technologies, and call center operations.
  • Knowledge of CRM software and sales automation tools.
  • Demonstrated success in outbound calling, warm calling, telemarketing, and client communication strategies.

Nice To Haves

  • Proficiency with CRM systems such as HubSpot.
  • Background or experience in technology sales or technical sales.

Responsibilities

  • Build and maintain positive client relationships through regular contact and personalized service.
  • Understand clients’ business goals and technology requirements and recommend appropriate solutions.
  • Lead negotiations to close deals efficiently while ensuring mutual satisfaction.
  • Use CRM software and sales automation tools to track interactions, manage pipelines, and follow up on leads.
  • Conduct outbound calls, warm calling, and telemarketing to generate new business opportunities.
  • Collaborate with internal teams to support seamless service delivery and client onboarding.
  • Stay informed about industry trends, new technologies, and competitor activities to provide expert advice.

Benefits

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Paid time off
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