About The Position
The Account Manager, Virtual Business Centre, maintains relationships with clients in the small business segment to promote business development and customer loyalty.
Requirements
- Bachelor's degree in Commerce or Business Administration
- 3 to 5 years’ experience as a banker; proven sales skills and passion for entrepreneurship
- Proven talent in business development and client relationship management
- Ability to make sound credit decisions and a thorough understanding of credit policies and practices
- Ability to identify business opportunities for entrepreneurs who will benefit from BDC's unique suite of services (financing and consulting)
- In-depth knowledge of BDC products, services, policies and procedures
- Excellent negotiation skills and a focus on results
- Team player with a thorough understanding of the dynamics of small business and underserved markets
- Strong interpersonal and communication skills
- Strong organizational and time management skills to manage a high volume of client relationships
- Bilingualism (English and French) is required
Responsibilities
- Develop and implement a client growth and retention strategy to build a long-term profitable loan portfolio with clients, while providing high quality client service.
- Identify and develop new business opportunities for financing and consulting services while focusing on the development of current portfolios.
- Work as a team to provide outstanding client service and ensure smooth work sharing.
- Develop and implement an individual and group marketing plan that is consistent with the strategy and goals of the Virtual Business Center portfolio.
- Achieve financial goals related to expected loss rate, profitability, revenue growth and customer retention.
- Use credit judgment to ensure loan proposals are of high quality, acceptable risk and meet established standards.
- Ensures that they meet accepted credit criteria and comply with BDC policies and procedures.
- Analyze, negotiate and prepare high quality loan proposals through thorough credit analysis, due diligence and sound account management practices.
- Maintain awareness of changes in policies, procedures, and processes.
Benefits
- Flexible and competitive benefits
- Employee Savings and Investment Plan where BDC matches part of your voluntary contributions
- Defined Benefit Pension Plan
- $750 wellness and health care spending account
- Paid vacation each year
- Five personal days
- Sick days as necessary
- Offices are closed from December 25 to January 1
- Hybrid work model
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
