Account Manager, US Navy

Saildrone

2d • $150,000 - $180,000 • Remote

About The Position

Saildrone is seeking an Account Manager, US Navy to own and grow relationships with U.S. Navy fleet customers operating Saildrone unmanned surface vessels (USV). This is a customer-facing business development and account growth role focused on ensuring Saildrone platforms continue delivering mission value, securing continued fleet adoption, and identifying opportunities to expand the use of Saildrone capabilities across existing and prospective Navy customers.
The Account Manager will serve as the primary relationship owner with assigned fleet customers, developing trusted relationships with operational leaders and end users and maintaining a clear understanding of their missions, priorities, challenges, and future requirements. A core measure of success will be turning successful operations into continued demand, follow-on procurements, expanded deployments, and new mission applications for Saildrone USVs.
This role is ideal for someone who wants to operate at the intersection of sales, business development, fleet operations, and product development, and who is energized by driving customer satisfaction.

Requirements

• 10+ years of experience working directly with US Navy fleet units, in an operational, business development, program support, or account management capacity.
• Deep familiarity with Navy fleet operations, operational chains of command, task organization, and the operational tempo of deployed units.
• Demonstrated ability to develop customer relationships that lead to increased adoption, follow-on business, or expanded programs, particularly within the Department of War.
• Strong business development instincts, including the ability to identify customer needs, recognize growth opportunities, develop account strategies, and move opportunities from operational interest toward funded contracts.
• Ability to understand technical and operational feedback and translate it effectively between fleet operators, business teams, program managers, and engineers.
• Familiarity with unmanned or autonomous maritime systems is preferred; otherwise, demonstrated ability to quickly develop a strong technical understanding of complex defense technologies.
• Comfortable working independently in a fast-paced, evolving startup environment with regular travel to fleet locations.
• Active US Government security clearance (Secret or higher) desired, or the ability to obtain one.

Nice To Haves

• Familiarity with unmanned or autonomous maritime systems is preferred

Responsibilities

• Serve as a primary customer-facing representative and maintain trusted relationships with fleet leadership, operational staffs, and end users.
• Drive continued adoption and account growth by identifying opportunities for follow-on procurements, additional vehicles, longer-duration deployments, expanded geographic coverage, and new mission applications for Saildrone USVs.
• Develop and maintain account plans identifying key customers, mission priorities, funding opportunities, and pathways for business growth.
• Track account health, customer priorities, fleet feedback, growth opportunities, and potential risks, providing regular updates to Saildrone leadership and Business Development teams.
• Translate customer feedback and emerging requirements into clear, actionable input for Saildrone’s Program, Product, Engineering, and Business Development teams, ensuring the voice of the customer informs both near-term execution and future capability development.
• Support and lead fleet-facing engagements, demonstrations, exercises, meetings, and operational reviews, representing Saildrone as a knowledgeable, responsive, and mission-focused partner.

Benefits

• Competitive Paid Time Off (PTO) accrual plus a robust annual holiday schedule and paid sick leave
• Premium, multi-tier Medical, Dental, and Vision plans with significant company contributions for employees and dependents
• Equity grants
• 401(k) retirement plan with flexible pre-tax and Roth payroll contribution options
• Annual professional development reimbursement program
• Relocation assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed