Account Manager Trainee
About The Position
Arrowhead Automotive, a division of Brown & Brown Insurance, is hiring an Account Manager Trainee to develop the knowledge and skills needed to provide technical and advanced administrative support to producers. The role also develops the ability to provide consultation and technical support as a first point of contact for customers. The trainee compiles data, performs routine and non-routine tasks, and processes renewals and endorsements in support of underwriting. The position focuses on client policy management and renewal marketing. Responsibilities include reviewing in-force policies and related records for accuracy in the Applied/EPIC agency management system, managing higher-level policy changes, and addressing billing issues with Accounting. Renewal marketing work includes updating policy information, gathering loss reports, processing renewal information, preparing applications and submissions, coordinating with insurance underwriters, creating renewal proposals, and binding or reissuing policies. A hybrid work environment is available.
Requirements
- Bachelor's degree and zero to two years of related insurance industry experience, or an equivalent combination of education and experience.
- High level of organizational ability and attention to detail.
- Ability to manage multiple priorities and complete tasks and assignments within required timeframes.
- Excellent customer service skills.
- Excellent written and oral communication skills.
- Obtain a State Property and Casualty license within the first 90 days of employment.
Responsibilities
- Provide technical and advanced administrative support to producers.
- Serve as a first point of contact for customer consultation and technical support.
- Compile data, perform routine and non-routine tasks, and process renewals and endorsements to support underwriting.
- Review current client policies and verify forms, endorsements, policy changes, billing, and other information in the Applied/EPIC agency management system.
- Manage higher-level policy changes, including mission-critical changes such as location changes.
- Handle billing issues and work with Accounting to address past-due balances.
- Prepare renewal marketing by updating policy information, gathering loss reports, processing client-provided renewal information, and completing applications and submissions.
- Work with insurance company underwriters to obtain timely and accurate quotes.
- Prepare renewal presentations and proposals, and bind or reissue policies.
Benefits
- Medical, dental, and vision insurance.
- Group term life insurance and short-term and long-term disability insurance.
- Flexible spending account.
- 401(k) retirement plan.
- Employee Stock Purchase Plan with the option to purchase Brown & Brown stock at a discounted rate.
- Annual bonus potential.
- Flexible work schedule around core office hours.
- Paid time off and holidays.
- Student loan assistance.
- Tuition reimbursement.
- Free mental health and enhanced advocacy services.
- Preferred partner discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
