Account Manager Trainee

CENTURY FIRE PROTECTION LLC•Duluth, GA

10d•Onsite

About The Position

The Account Manager Trainee is responsible for dispatching service work orders, recording completed work and customer approvals, and supporting Program Managers. The role establishes post-sales relationships with customers and helps coordinate service work and related administrative tasks.

Requirements

Bachelor’s degree, or two or more years of related experience and/or training, or an equivalent combination of education and experience.
Microsoft Office skills, including Word and Excel.

Responsibilities

Establish post-sales relationships with customers.
Create and dispatch service work orders.
Work with Partners to obtain work schedules.
Place follow-up phone calls to ensure compliance.
Assist with invoicing when needed.
Update the system with notes, customer approvals, and dispatch work orders.
Complete weekly reports for Program Manager review.
Assist in managing the customer email box when needed.

Benefits

Medical, dental, and vision coverage.
Flexible Spending Accounts.
Voluntary life insurance.
Short-term and long-term disability.
Paid Time Off.
Paid holidays.
401(k) with company match.
Employee Assistance Program.
Employee Relief Fund.
Supplemental insurance, including Critical Illness, Hospitalization, and Accident coverage.
Education and training to support employee success and growth.