Account Manager SWIS (M/W/D)

Water Technologies

1d•Onsite

About The Position

We are seeking a dynamic and results-driven Account Manager SWIS to join our team in Germany. In this role, you will be responsible for managing and growing key client accounts while ensuring exceptional service delivery and customer satisfaction. You will serve as the primary point of contact for assigned accounts, driving revenue growth and building long-term strategic partnerships with our clients.

Requirements

Bachelor's degree in Business, Sales, Marketing, or a related field
Minimum 3-5 years of proven experience in account management, sales, or client relationship management
Strong understanding of B2B sales processes and service-based business models
Excellent communication and interpersonal skills with the ability to build rapport with diverse stakeholders
Demonstrated ability to manage multiple accounts simultaneously while maintaining attention to detail
Proficiency with CRM software and Microsoft Office Suite
Strong negotiation and problem-solving skills with a decisive approach to challenges
Ability to work collaboratively across departments and influence without direct authority
Fluency in German and English

Nice To Haves

Experience with sales enablement services or similar solution-based offerings
Proven track record of achieving or exceeding sales targets and account growth objectives
Ability to analyze data and develop insights to drive account strategy

Responsibilities

Manage and nurture relationships with assigned accounts, ensuring consistent communication and high-quality service delivery
Identify opportunities for account expansion and upselling, developing customized solutions that align with client needs
Develop and execute account strategies to achieve revenue targets and growth objectives
Conduct regular business reviews with clients to assess satisfaction, gather feedback, and identify areas for improvement
Collaborate with internal teams including sales, operations, and service delivery to ensure seamless client experiences
Monitor account performance metrics and provide regular reporting to management on account status and pipeline
Resolve client issues and concerns promptly, demonstrating problem-solving skills and a customer-focused approach
Participate in industry events, networking activities, and client meetings to strengthen relationships and identify new opportunities
Maintain accurate and up-to-date account information in the CRM system and other relevant platforms
Contribute to the development of account plans and forecasts aligned with organizational goals