Account Manager — Strategic Accounts
Giftogram•Hanover Township, NJ
•$90,000 - $110,000•Onsite
About The Position
At Giftogram, we believe every thank-you should feel personal — not transactional. Our platform helps businesses appreciate employees, customers, and partners through meaningful, flexible gift cards that create real moments of recognition. We're the #1 rated rewards and incentives platform on G2, used by more than 22,000 businesses — including 1 in 3 Fortune 500 companies. We're growing, and we're building the team to match.
Requirements
- 3–5+ years in account management, strategic sales, or customer success — with a real track record of expansion, not just renewal
- Experience working with HR, Finance, or Operations buyers at large organizations — you understand how enterprise decisions get made
- The ability to build credibility quickly at multiple levels, from daily users to senior stakeholders
- A consultative approach — you ask good questions, listen well, and bring ideas, not just check-ins
- CRM discipline (we use HubSpot) and the organizational habits to manage a book without things falling through the cracks
Responsibilities
- A portfolio of active accounts, with full ownership of retention, growth, and satisfaction
- Upsell and cross-sell opportunities across new teams, departments, and use cases
- Multi-threaded relationships — you're never relying on a single point of contact
- Structured business reviews and ROI conversations that connect Giftogram's value to what customers are actually trying to accomplish
- Accurate pipeline forecasting and account planning in HubSpot
- A voice for your customers internally — their wins are your wins
Benefits
- 401(k) with 4% company match
- Medical, Dental, and Vision — effective Day 1
- 15 PTO days + paid company holidays
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
