Strategic Accounts Manager

Showdown•Brooklyn Center, MN

2d•$108,000 - $125,000•Remote

About The Position

Showdown Displays is seeking a Strategic Account Manager to support its continued growth. This role has primary accountability for client relationships and results at identified strategic accounts nationwide, managing over $5M in revenue. The company is a manufacturer and seller of signage, displays, and event products to the Promotional Products industry, recognized for its growth, innovation, culture, and customer service. They emphasize core values of Passion for Excellence, Accountability, Respect, Innovation, Teamwork, and Integrity, and believe joining their company can be a life-changing opportunity for passionate individuals who want to make a difference.

Requirements

Bachelor’s degree in business or equivalent
Demonstrated ability to develop high level customer relationships with a proven track record of excellent management and growth of major accounts
5+ years of experience with three of which are involved with strategic customer accounts
Excellent negotiation skills
Excellent customer relationship management
Project management skills
Demonstrated business acumen
Ability to recognize customer needs and emerging trends
Excellent verbal and written communication skills
Solid presentation skills
Prior experience utilizing a CRM tool (salesforce) highly preferred
Strong Microsoft Word, Excel and Power Point skills
Must possess our Core Values: Passion for Excellence, Accountability, Respect, Innovation, Teamwork and Integrity

Nice To Haves

Prior experience utilizing a CRM tool (salesforce) highly preferred

Responsibilities

Determine strategy to manage strategic accounts and sets objectives to achieve results
Interact and communicate with strategic clients on a regular basis to determine changing needs
Conduct market analysis and research the factors impacting the strategic account buying decisions
Actively solicit opportunities to provide education of the market opportunity for Signs & Displays and the value proposition of Showdown Displays
Attend National and Regional shows as a brand ambassador representative of our company and brands
Determine the pricing structure for strategic accounts
Manage conflict and negotiate sales discussions
Collaborate with Territory Sales Managers to ensure national campaigns, promotions, and initiatives are socialized at the office level
Follow-up on missing or delayed shipments and works with internal employees to correct errors
Work with Accounting as necessary to resolve billing and/or invoicing issues
Report account problems to VP of Sales - National Accounts
Research and respond to order status inquiries, inventory and lead time inquiries and expedite requests, sample requests and pricing/quote requests
Interact with strategic accounts by phone, email and in-person
Accurately and timely input necessary information; leads, contacts, accounts, calls, quotes, emails, contact lists, etc. into Salesforce CRM
Ensure collateral requests, sales kits and promotional material are accurately and timely delivered to strategic accounts
Generate and create reports ad hoc and on a regular basis
Establish high level customer relationships
Thoroughly understand the customer selling process
Implement annual budget for strategic accounts including targeted growth at existing accounts as well as prospective key accounts
Over 50% travel required
Set and accomplish quarterly ROCKS per the TRACTION model
Contribute to the successful completion of Department and Corporate quarterly ROCKS, where applicable
May also be assigned individual House Accounts
All other duties as assigned by supervisor