Account Manager, Specialty (Contract Role - New York)
About The Position
OLAPLEX, a category-defining leader in prestige hair care, continuously seeks talented individuals to join in our mission to transform foundational hair health and deliver great hair days today, tomorrow, and for years to come. As the original bond builder, we are dedicated to fostering a culture that celebrates the bonds within our teams. OLAPLEX elevates individuals from all backgrounds with the belief that together we can unlock the full potential of science to extend the health, life, and beauty of hair for all. This individual is responsible for partnering with the retailer and internal cross functional teams to deliver and exceed OLAPLEX’s objectives. The Manager will help develop and drive channel strategy by optimizing brand representation at all touch points to maximize sell-in & sell-out and drive initiatives to increase channel profitability. Key to this role is understanding and communicating what is needed from each cross-functional team to deliver the best execution of core and innovation support plans, working across product strategy, education, field sales, creative, inventory planning, global marketing, and operations.
Requirements
- Bachelor’s degree plus 5+ years of relevant experience in the prestige retail industry
- Numbers driven with a high comfort level navigating Excel
- Excellent presentation, written and verbal communication skills
- Comfortable working with numbers and analytical mindset
- Proven track record of meeting deadlines while managing multiple projects
- Strong attention to detail, problem-solving, and organizational skills
- Detail oriented with a dedication to quality work
- Passion for beauty industry
Nice To Haves
- Prior experience managing Bluemercury, Nordstrom, Bloomingdale’s, Macy’s, Dillard’s, and/or Military, preferred but not required
Responsibilities
- Know the business inside & out, in each channel; share regular, comprehensive sales recaps to management and cross functional teams, and use knowledge of day-to-day business results to inform overall account strategy
- Independently manage existing Accounts as the direct point of contact for day-to-day business needs, recurring calls, and meetings
- Ensure monthly, quarterly, and annual sales targets and other KPIs are met by proactively developing and executing strategies to drive business
- Establish and own best in class relationship with Merchants / Category Managers; secure their alignment on brand strategy and maximize retailer support for key launches and new initiatives
- Manage planning and negotiation of in-store, digital, and marketing initiatives while supporting go-to-market plans and overarching brand priorities
- Partner with internal and external teams to meet deadlines and deliverables, identify risks and opportunities, and build contingency plans where necessary
- Support execution of Retail Sales initiatives and projects, Market Meeting Decks, and 360 brand strategies
- Partner with Marketing, Education, and Planning teams to develop/implement new launch forecasts, sampling plans, education & training levers, and Retailer targeted needs to grow business
- Lead visual merchandising to execute brand vision. Ensure merchandising is optimized for sales performance, is on-budget and is creatively consistent across regions
- Ensure channel forecasts and inventory follow sales strategy & business trends for both core product and newness
- Manage channel assortments to optimize sales and minimize inventory liability
- Monitor and help optimize channel and owned product inventory, including overseeing excess & obsolescence strategy
- Regularly update and manage Sales reporting templates, Retail calendars, budgets, forecasts, RTVs and T&Ds
- Report on overall market activities and conditions, key sales metrics, and potential business expansion opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
