About The Position

The Account Manager SMB-Business Sales role drives sales, increases service revenue, and manages relationships with accounts in the 1–19 employee segment. The position involves prospecting for new business and growing existing accounts by consulting with customers to identify business challenges and recommending tailored technology solutions. The role is mobile, primarily based at customer or field locations, with occasional visits to a Verizon location for training and meetings. Travel within the assigned geographic sales territory may be up to approximately 50% of the time. Scheduled weekly hours are 40. Compensation includes base pay and target individual-based commission, with uncapped commission opportunity; pay varies by geography, performance, and experience.

Requirements

  • Bachelor’s degree or three or more years of work experience.
  • Three or more years of relevant work experience.
  • Willingness to work in a mobile model and travel within the assigned geographic sales territory, potentially up to approximately 50% of the time.
  • Valid driver’s license.
  • Self-motivation and ability to craft solutions that address clients’ problems.
  • Ability to explain complex technology in understandable terms.
  • Willingness and ability to cold-call, meet new people, and discover customer needs.
  • Initiative and ability to close deals, with integrity and a collaborative mindset.

Nice To Haves

  • Associate’s or bachelor’s degree, or related certifications or college courses.
  • Two or more years of business-to-business or outside sales experience, including business acquisition and prospecting or cold-calling.
  • Technology sales and educational experience, such as SaaS sales, CRM, Salesforce or other client management tools, and social media.
  • Strong presentation skills in face-to-face and virtual environments.
  • Experience building and maintaining strong business relationships at all levels of client organizations.
  • Ability to work in a fast-paced, self-directed, entrepreneurial environment.
  • Ability to manage time and prioritize tasks to accomplish goals.
  • Ability to implement feedback and tailor approaches for success.

Responsibilities

  • Develop and qualify leads within the assigned territory through cold-calling, partner-selling, lead-generation campaigns, and social selling.
  • Acquire new business and incremental revenue to meet sales targets.
  • Retain, manage, and grow the existing customer base.
  • Educate customers about business solutions and create excitement around them.
  • Build relationships with key decision makers.
  • Present and create multi-product solution opportunities.
  • Understand and sell integrated software solutions, including Cloud, Security, ISP, VoIP, and Google platforms.
  • Track and report progress through sales force automation tools.
  • Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.
  • Consult with customers to identify business challenges and recommend tailored solutions.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs with potential travel, gifts, and other incentives.
  • Five weeks of paid time off, including vacation, holidays, and personal days, as stated in the role description.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Industry certifications through Verizon’s Get Certified program.
  • Discounts up to 50% on Verizon products and services.
  • Additional perks, including pet insurance.
  • Short- and long-term disability insurance, basic and supplemental life insurance, AD&D insurance, identity theft protection, and group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year, as described in the general benefits information.
  • Adoption assistance.
  • Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
  • Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
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