Account Manager, Senior

BorgWarner•Auburn Hills, MI

About The Position

This position is responsible for leading the overall commercial strategy, profitability, and long-term growth of assigned key OEM account for Drivetrain and Morse Systems (DMS) products in North America. This includes commercial management with a focus on profitable revenue growth, business expansion, business maintenance, as well as customer relationship management. In this role, you will collaborate with engineering, manufacturing, finance, purchasing, quality and program management functions as well as BW management team to ensure the company goals are met while maintaining high customer satisfaction. You will make an impact on our team, driving strategic growth and alignment across internal functions and customers.

Requirements

Bachelor’s degree in business, engineering, or supply chain fields is required
6 or more years OEM automotive Sales account management experience (minimum) managing a large strategic OEM account, preferable Ford
Proven ability to drive top line growth of strategic accounts
Ability to work effectively across functional and geographic boundaries in the interest of the customer and the business (required)
Highly motivated and action-oriented individual (required)
Excellent organizational and interpersonal skills (required)
Excellent time management skills (required)
Excellent written and verbal communication skills (required)
Excellent analytical and problem-solving skills (required)

Nice To Haves

Supply chain and/or engineering experience could also be suitable for this role with proven commercial experience and negotiation abilities

Responsibilities

Develop and execute multi-year strategic customer account plans
Lead the development and deployment of comprehensive customer business acquisition strategies that improve profitability and long-term growth
Develop and deploy pricing strategies required to win the business.
Identify and lead pursuit of new business opportunities for continued new business growth.
Oversee sales and commercial management and negotiations for customer programs of the assigned customer accounts. This includes but is not limited to Request for Quotations (RFQs), long range planning sales forecasts, contract management, customer-owned tooling, customer portal management, VA/VE activities, capacity management, tariff recoveries, and other commercial recovery issues while securing win-win outcomes with customers.
Drive cross-functional alignment across engineering, manufacturing, finance and quality
Build strong rapport with the key decision makers and influencers at Customer and BW.
Responsible for total customer satisfaction, monitoring DMS Systems performance on key supplier metrics in the key areas of Cost, Quality, Delivery and driving improvement plans as appropriate at all the levels of the organization and mentorship of plant employees new to the customer.
Articulate a clear understanding of our global industry market trends, competitor position & strategies, and customer development trends and direct relevant information to the appropriate functional teams for consolidation in forecast and market sensing processes.
Leading customer commercial contracts execution by negotiating and coordinating with the BorgWarner legal counsel if necessary, ensuring compliance with BorgWarner commercial policies.
Support the management and maintenance of DMS sales processes and systems, process improvements and account information management.