Account Manager - Residential
About The Position
The Outside Sales Representative is responsible for developing, managing and growing a portfolio of customers within a designated territory. Outside Sales Representatives are responsible for achieving sales goals while anticipating trends in customer growth and delivering best-in-class customer service. This role is integral in the oversight, buildout, execution and on-going maintenance of strategic sales plans necessary to grow portfolios year over year. In addition, Outside Sales Representatives collaborate with cross-functional team members to deliver profitable results and customer satisfaction.
Requirements
- High School or GED, or equivalent years of experience in lieu of education requirement, if applicable
- 2 years' experience in MRO sales or B2B sales
Nice To Haves
- Bachelor's Degree, or equivalent years of experience in lieu of education requirement, if applicable
- 2 years’ Outside Sales Experience within MRO or B2B sales
Responsibilities
- Build and develop relationships with local owners, managers, operators and service providers within the industry.
- Generate new business with various end users including on site staff as well as key decision makers at management Companies, ownership groups and service providers within the industry.
- Plan, schedule, and lead daily meetings with customers in assigned portfolio.
- Maintain accurate and up to date customer activities and opportunities utilizing customer relationship tools provided by the company.
- Utilize the full company value propositions including selling tools, programs and fulfillment capabilities to bring the most effective solutions to their existing and prospective customers.
- Participate in all company directed training sessions, sales/business meetings as well as company sponsored trade shows, conferences and conventions.
- Utilize company tools to analyze data, recognize trends and build overall sales strategy to deliver company desired results.
- Recognizes and understand competitive landscape within assigned market(s) and shares information with leadership and all applicable channels within the organization.
- Intentional focus on company’s core behaviors to deliver best in class customer service with the utmost integrity.
- Applies a consultative selling strategy to understand the needs of the customer and applies a proactive selling approach when scheduling on-going follow-ups with assigned customers.
Benefits
- Health, Dental and Vision insurance
- Life and Disability insurance
- Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
- Flexible spending and health savings accounts
- 401(k) Retirement account with company match
- Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
- Education support programs, including tuition assistance and trade skills scholarships
- Business Travel Accident insurance
- Maternity and Parental leave
- Adoption assistance
- Lowe's Associate Discount and broad discount platform
- annual bonuses
- enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan
- grant awards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
