Account Manager, Renewal Sales

Trellix•Dallas, TX

5d•Hybrid

About The Position

The Account Manager, Renewals Sales will be responsible for driving renewals of existing accounts while working with Enterprise Account Managers and the Customer Value team. This role involves maintaining a current book of business and driving growth through sales renewals. The Account Manager will manage a territory of accounts, guiding customers and channel partners through the renewals process. They will collaborate with regional partners on deal review, renewals, and account/territory planning. Additionally, the role requires managing bottlenecks in the renewals process, recommending solutions, and acting as a trusted advisor to customers and partners. The Account Manager will also manage ongoing messaging, provide status updates for Quarterly Business Reviews (QBRs), and handle planning and opportunity management with the Commercial renewals team. Building reports and dashboards in Salesforce, ensuring data accuracy, and identifying opportunities for process optimization are also key responsibilities. Maintaining an accurate renewals forecast with a focus on timeline is crucial.

Requirements

5+ years of sales experience
At least 2+ years in renewals
Experience in sales or similar role in technology / software industry
Proficiency in written and spoken English
Experience with sales processes, business acumen, and methodologies (preferrably MEDDPICC)
Ability to build strong relationships with internal and external customers, working with many cross functional departments.
Ability to implement strategic prospecting and sales process management.
Experience working with geographically distributed partners creating inter organizational relationships.
Be a self-starter with solid sales experience, and ability to take on assignments at all levels, with an ability to work in international cross-functional teams.

Nice To Haves

Strong experience in Salesforce and Clarion

Responsibilities

Maintain current book of business and drive growth through sales renewals.
Manage a territory of accounts and help guide customers and channel partners through the renewals process.
Work with regional partners to guide deal review processes, renewals, account and territory planning.
Manage bottlenecks in the renewals process and recommend solutions.
Be a trusted advisor to customers and partners.
Manage the ongoing messaging, including providing status updates for Quarterly Business Reviews (QBR), planning, and opportunity management with the Commercial renewals team.
Build reports and dashboards in Salesforce, ensure information is up-to-date and valuable to senior partners.
Identify opportunities for process optimization, process redesign, or development of new processes/policies.
Maintain Renewals forecast with a focus on timeline and accuracy.