Account Manager, Renewal Sales

Trellix•Dallas, TX

2d•Hybrid

About The Position

The Account Manager, Renewals Sales will be responsible for driving renewals of existing accounts while working with Enterprise Account Managers and the Customer Value team. Maintain current book of business and drive growth through sales renewals. Manage a territory of accounts and help guide customers and channel partners through the renewals process. Work with regional partners to guide deal review processes, renewals, account and territory planning. Manage bottlenecks in the renewals process and recommend solutions. Be a trusted advisor to customers and partners. Manage the ongoing messaging, including providing status updates for Quarterly Business Reviews (QBR), planning, and opportunity management with the Commercial renewals team. Build reports and dashboards in Salesforce, ensure information is up-to-date and valuable to senior partners. Identify opportunities for process optimization, process redesign, or development of new processes/policies. Maintain Renewals forecast with a focus on timeline and accuracy.

Requirements

5+ years of sales experience
At least 2+ years in renewals
Experience in sales or similar role in technology / software industry
Proficiency in written and spoken English
Experience with sales processes, business acumen, and methodologies (preferrably MEDDPICC)
Ability to build strong relationships with internal and external customers, working with many cross functional departments
Be a self-starter with solid sales experience, and ability to take on assignments at all levels, with an ability to work in international cross-functional teams

Nice To Haves

Strong experience in Salesforce and Clarion
Ability to implement strategic prospecting and sales process management
Experience working with geographically distributed partners creating inter organizational relationships

Responsibilities

Drive renewals of existing accounts
Maintain current book of business and drive growth through sales renewals
Manage a territory of accounts and help guide customers and channel partners through the renewals process
Work with regional partners to guide deal review processes, renewals, account and territory planning
Manage bottlenecks in the renewals process and recommend solutions
Be a trusted advisor to customers and partners
Manage the ongoing messaging, including providing status updates for Quarterly Business Reviews (QBR), planning, and opportunity management with the Commercial renewals team
Build reports and dashboards in Salesforce, ensure information is up-to-date and valuable to senior partners
Identify opportunities for process optimization, process redesign, or development of new processes/policies
Maintain Renewals forecast with a focus on timeline and accuracy