Account Manager, Partner Relations

Internova Travel GroupRemote,
$53,462 - $80,000Remote

About The Position

Travel Leaders Network, a major seller of luxury travel, cruises, and tours, is a community of travel professionals focused on mutual success. Representing approximately 5,700 travel agency locations across the United States and Canada, the Network leverages the strength of its parent company, Internova Travel Group, to serve millions of travelers annually. Travel agent members benefit from meaningful supplier partnerships, innovative technology, exclusive value-added programs, and robust member support and training. Travel Leaders Network aims to equip its members to grow as leaders and inspire more people to travel better.

Requirements

  • Bachelor degree in business or marketing is preferred or relevant work experience required.
  • A minimum of 5-7 years’ travel industry sales and/or marketing experience, with an emphasis on account management.
  • Proven experience in the development and execution of partnering with suppliers to enhance relationships and revenue growth.
  • Experience in corporate operations: budgets, marketing plans, cost of sale analysis, sales team management, contracts, incentive plans, and strategic analysis.
  • Impeccable attention to detail.
  • Strong interpersonal, negotiating, and presentation skills.
  • Ability to prioritize, multitask, and is a self-starter.
  • Excellent computer skills (MS Word, Excel, and PowerPoint).

Responsibilities

  • Oversee overarching strategies for an assigned portfolio of preferred partners, including contract negotiations, strategic account action plans, revenue optimization and forecasting, budget execution for marketing and event investments, and driving continued training opportunities.
  • Develop leisure resources, incentives, and support tools to maximize supplier/Advisor revenue.
  • Develop strategic plans aligned to deliver budgeted sales and revenue forecasts for each assigned partner and modify as required by market conditions.
  • Present and encourage the adoption of new marketing, technology tools, and contract improvements, focusing on improving financial terms and increasing marketing and sponsorship funding.
  • Work with all applicable internal departments to ensure each partner’s strategic plan is fully implemented and executed.
  • Cultivate and maintain strong relationships with each assigned account.
  • Serve as the point person for Internova Travel Group and Travel Leaders Network regarding account communications and second-level problem resolution.
  • Analyze revenue and booking trends with the internal partner relations team and make recommendations to modify goals or strategic account plans based on market conditions.
  • Prepare and conduct monthly internal presentations to align business unit teams on core strategies and performance updates for assigned accounts.
  • Remain current with new partnerships, tools, and supplier insights/trends.
  • Other duties as assigned.

Benefits

  • Choice of two medical plans
  • Choice of two dental plans
  • Vision insurance
  • Flexible spending accounts (FSAs)
  • Company-paid life insurance and AD&D
  • Optional additional life insurance and AD&D
  • Disability insurance
  • Paid parental leave
  • Paid time off
  • 401k Plan with company match
  • Discounted employee travel options
  • Access to LinkedIn Learning webinars and courses
  • Discounted pet insurance
  • Discounted auto, home, & renters insurance
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