Account Manager, OEM

Sumitomo Electric Group•Farmington Hills, MI

1d•Onsite

About The Position

The Account Manager is responsible for leading all commercial and customer-facing activities for assigned OEM accounts, with a primary focus on Ford Motor Company. This role owns the full account lifecycle including business development, RFQs, pricing, and program execution ensuring alignment with corporate strategy, profitability targets, and customer expectations. The position serves as the primary interface between the customer and internal cross-functional teams, driving communication, execution, and long-term relationship growth.

Requirements

Strong understanding of Ford systems, processes, and supplier requirements
Proven experience managing financial business cases, pricing, and margins
Solid knowledge of automotive program lifecycle
Excellent communication, negotiation, and influencing skills
Strong organizational, time management, and problem-solving abilities
Ability to work effectively in a cross-functional, global organization
Proficiency in Microsoft Office
Bachelor’s Degree in Business, Engineering, or related field
Minimum 5+ years of automotive account management, sales, or program management experience

Nice To Haves

Direct Ford experience strongly preferred

Responsibilities

Serve as the primary customer contact and build strong, strategic relationships within OEM.
Lead and manage all commercial aspects of the account, including securing new business opportunities, RFQs, pricing strategy, negotiations, and contract alignment
Own RFQ process, ensuring timely, accurate, and competitive submissions
Identify and develop new business opportunities aligned with corporate growth objectives
Coordinate closely with engineering, purchasing, operations, and program management teams to support successful program execution
Act as the bridge between customer requirements and internal functions, ensuring clear communication and alignment
Support product launches and ensure alignment with APQP, timing, cost targets, and customer requirements
Promote company products and capabilities to customer(s).
Monitor and respond to engineering changes, scope modifications, and customer requests
Participate in monthly reviews, forecasting, and reporting activities
Drive cost improvement, profitability, and quality initiatives within the account
Troubleshoot issues proactively and implement effective countermeasures
Maintain ongoing communication with customers and internal stakeholders
Support program management and manufacturing functions to ensure seamless execution
Coordinate activities across Tier suppliers where required
Assist in budgeting, forecasting, and account performance tracking
Contribute to marketing strategies to expand customer presence and share of business