Account Manager Liaison

Alphabe Insight Inc•Cincinnati, OH

14h•$52,000 - $59,000

About The Position

The Account Manager Liaison will serve as an important point of connection between clients, account management, and internal teams. This position is ideal for someone who communicates confidently, enjoys building professional relationships, and can manage multiple priorities while maintaining a high level of service. The successful candidate will help ensure client needs are clearly communicated, requests are followed through efficiently, and accounts receive consistent support throughout the business relationship.

Requirements

Strong verbal and written communication skills.
Excellent interpersonal and relationship-building abilities.
Professional and client-focused approach.
Strong organizational and time-management skills.
Ability to manage multiple responsibilities and priorities.
Strong attention to detail and follow-through.
Comfortable working both independently and collaboratively with a team.
Ability to communicate effectively with clients and internal stakeholders.
Strong problem-solving and decision-making skills.
Proficiency with standard business and office technology.
Ability to learn new systems, processes, and account requirements quickly.

Nice To Haves

Professional growth opportunities
Career development opportunities
Opportunities to strengthen account management and client relations skills
Collaborative and supportive work environment
Exposure to multiple areas of business operations
Opportunity to take on additional responsibilities as you grow within the company

Responsibilities

Serve as a primary liaison between clients and internal teams.
Build and maintain positive, professional client relationships.
Assist with account coordination, communication, and ongoing client support.
Respond to client questions and requests in a timely and professional manner.
Coordinate internally to ensure client needs and account requirements are addressed.
Maintain accurate account information, notes, and documentation.
Follow up on outstanding requests, projects, and client needs.
Help identify opportunities to strengthen client relationships and improve service.
Support account managers with day-to-day account activities and priorities.
Assist with resolving client concerns by coordinating with the appropriate departments.
Monitor account activity and ensure important information is communicated effectively.
Participate in meetings, account reviews, and internal coordination as needed.