Account Manager (Industrial)

Hitachi • New York City, NY

2d • Onsite

About The Position

We are seeking a highly experienced and strategic Account Manager to join our team, focusing on mid-to-large enterprises within the Industrial, Consumer Goods, and Retail sectors. In this role, you will be responsible for managing accounts, driving incremental sales growth, and maintaining high customer satisfaction (CSAT). The ideal candidate has a proven ability to engage effectively with all levels of IT management and a strong understanding of IT technologies.

Requirements

• 10+ years of experience in Account Management in the US
• Experience with GSIs as an Account Manager, CP is preferred
• Significant understanding and articulation capability of IT Technologies/Services from infra to apps to AI
• Strong Communication Skills
• Solid track record of success, supported by strong references

Nice To Haves

• Experience with Manufacturing/Consumer Goods/Retail sectors
• Should have handled US $10M+ annual revenue accounts
• Experience in working in the mid-to-large enterprises

Responsibilities

• Managing accounts
• Driving incremental sales growth
• Maintaining high customer satisfaction (CSAT)
• Engaging effectively with all levels of IT management
• Collaborating in a mutually respectful environment to meet customer needs and deliver customer value

Benefits

• Industry-leading benefits, support, and services that look after your holistic health and wellbeing
• Flexible arrangements that work for you (role and location dependent)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed