Account Manager, Immunology - South Atlanta, GA

Galderma•Boston, MA

About The Position

The Account Manager, Immunology is responsible for achieving or exceeding Galderma portfolio sales and executing strategic objectives across high-value, large, organized customers in assigned segments, including dermatologists, pharmacies, integrated health networks, and professional organizations. The role promotes Galderma’s prescription dermatology biologic and consumer product portfolio, as assigned, using advanced clinical, operational, and financial commercial-selling skills. The Account Manager develops strategic account plans, builds customer partnerships, applies market and customer insights, and coordinates with internal stakeholders to support market and patient access, field reimbursement, demand, and business-unit goals. The position involves regular travel and work across customer sites, healthcare settings, conferences, and company locations. The role is based in the South Atlanta, Georgia area, including Covington, Macon, and Columbus, Georgia. Position level is commensurate with experience.

Requirements

Bachelor’s degree in Business or a related field.
Five or more years of outside sales experience with variable commission potential.
At least two years of pharmaceutical sales experience in dermatological or medical sales.
Previous account management experience.
Previous business-to-business sales experience.
Prior experience as a sales generalist, not limited to a specific product or portfolio.
Strong track record of consistent, documented performance success.
Strong business acumen and excellent verbal, written, interpersonal, and persuasive communication skills.
Ability to learn and apply technical, industry, and product-related information in a professional, consultative manner.
High integrity, personal motivation, and sense of urgency.
Ability to sell assertively and differentiate products and offerings to increase utilization with target accounts and high-value providers.
Ability to collaborate with internal customers and functions, including market and patient access and field reimbursement.
Ability to take strong ownership of a book of business and deliver results.
Strong problem-solving and decision-making skills; disciplined self-starter comfortable working autonomously.
Ability to think strategically and maintain a long-term vision.
Relationship management and closing skills, with the ability to adapt techniques and style to different audiences.
Learning agility and adaptability, including the ability to work in ambiguous and unstructured situations.
Resilience, persistence, and willingness to take risks.
Creativity, innovation, resourcefulness, and a solution-oriented approach.
Proficiency with complex sales data and call-reporting software or applications.
Superior selling, technical, and relationship-building skills.
Proficiency with MS Office in a Windows environment and familiarity with sales-reporting software.
Ability to travel regularly and effectively work in a variety of professional environments.
Ability to perform work that may involve extended periods of driving, standing, walking, and presenting, and transporting materials needed for customer interactions and business objectives.

Responsibilities

Acquire and maintain expertise in brand and segment strategies and tactics, and provide expert product knowledge.
Promote and generate demand for prescription products in a competitive market, including launching new products.
Execute integrated commercial selling strategies using knowledge of contracting and access platforms and market and industry insights.
Lead cross-functional account planning to drive portfolio penetration, retention, and growth with key accounts.
Analyze account and provider objectives and align market and patient access and field reimbursement functions to drive demand and meet business-unit goals.
Collaborate and coordinate with internal and external stakeholders, using business analytics and customer insights to anticipate customer needs and support solutions.
Oversee relationships with Key Opinion Leaders within the assigned area.
Execute customer engagement initiatives to strengthen strategic customer partnerships.
Serve as the liaison and primary point of contact for assigned contacts in Galderma’s commercial speaker bureau.
Plan, organize, and execute field-based activities in accordance with company and regulatory standards.
Perform other duties as assigned.