Account Manager, Immunology - South Atlanta, GA

Galderma•Boston, MA

22h

About The Position

The Account Manager, Immunology is responsible for achieving or exceeding Galderma portfolio sales and executing strategic objectives across high-value, large and organized customers within assigned customer segments, including Dermatologists, Pharmacy, Integrated Health Networks, and professional organizations. The role promotes Galderma’s prescription dermatology biologic and consumer product portfolio, as assigned, using advanced clinical, operational, and financial commercial selling skills. The Account Manager develops expertise in brand and segment strategy, promotes prescription products in a competitive market, and executes integrated commercial selling strategies. The role leads cross-functional account planning to grow and retain key accounts, aligns market and patient access with field reimbursement functions, manages customer and Key Opinion Leader relationships, and coordinates customer engagement and speaker bureau activities. Regular travel is required, with work performed in customer sites, healthcare settings, conferences, and company locations.

Requirements

Bachelor’s degree in Business or a related field.
Five or more years of outside sales experience with variable commission potential.
At least two years of pharmaceutical sales experience in dermatological or medical sales.
Previous account management experience.
Previous business-to-business sales experience.
Prior experience as a sales generalist, not limited to a specific product or portfolio.
Strong track record of consistent, documented performance success.
Strong business acumen and excellent verbal, written, interpersonal, and persuasive communication skills.
Ability to learn and apply technical, industry, and product-related information in a professional, consultative manner.
High integrity, personal motivation, and sense of urgency.
Ability to sell assertively and differentiate products and offerings to increase utilization with target accounts and high-value providers.
Ability to collaborate with internal customers and functions such as market and patient access and field reimbursement.
Ability to take ownership of a book of business and deliver results.
Strong problem-solving and decision-making skills.
Disciplined self-starter comfortable working autonomously.
Ability to think strategically with a long-term vision.
Relationship management and closing skills, with the ability to adapt techniques and style to different audiences.
Learning agility and adaptability, including comfort working in ambiguous or unstructured situations.
Resilience, persistence, and willingness to take risks.
Creativity, innovation, resourcefulness, and a solution-oriented approach.
Proficiency using complex sales data and call-reporting software or applications.
Superior selling, technical, and relationship-building skills.
Proficiency with MS Office in a Windows environment and familiarity with sales reporting software.
Ability to travel regularly and perform work in a variety of professional environments; responsibilities may involve extended driving, standing, walking, presenting, and transporting materials.
Must be eligible to work in the United States; this role does not offer work authorization sponsorship.

Responsibilities

Acquire and maintain expertise in brand and segment strategy and tactics, providing expert product knowledge.
Promote and generate demand for prescription products in a competitive market, including launching new products.
Execute integrated commercial selling strategies using an understanding of contracting and access platforms, as well as market and industry insight.
Lead cross-functional account plans to drive portfolio penetration, retention, and growth for key accounts.
Analyze account and provider objectives and align market and patient access with field reimbursement functions to drive demand and business unit results.
Collaborate and coordinate with internal and external stakeholders, using business analytics and customer insights to anticipate customer needs and support solutions.
Oversee relationships with Key Opinion Leaders within the assigned area.
Execute customer engagement initiatives to strengthen strategic customer partnerships.
Serve as the primary liaison for assigned contacts in Galderma’s commercial speaker bureau.
Plan, organize, and execute field-based activities in accordance with applicable company and regulatory standards.
Perform other duties as assigned.