Account Manager II

Quality Bicycle Products•Bloomington, MN
•$21 - $29

About The Position

The Account Manager II owns an assigned sales territory and develops in-depth knowledge of its dealers, demographics, geography, events, and market influences. Working collaboratively with the Outside Sales Representative (OSR), Regional Account Specialist, and Regional Sales Manager, the role sells QBP brands, parts, accessories, and programs to dealers. The Account Manager II builds dealer relationships, assesses sales performance and needs, recommends sales strategies, tracks activity and territory results, and works to meet or exceed sales goals. The position also negotiates adjustments to existing sales agreements, resolves customer concerns, contributes to team practices and company culture, and completes special projects as assigned. Candidates in the Twin Cities Metro area should be available to work onsite at the Bloomington Q-Central office as needed. Remote work may be available for candidates outside the Twin Cities in Pennsylvania, Colorado, Nevada, and other areas of Minnesota, depending on business needs and role requirements. Candidates must be authorized to work in the United States without employer sponsorship. Visa sponsorship and relocation assistance are not available. The pay range is $20.70–$29.18 per hour, plus an incentive opportunity based on the number of territories assigned. Annual travel of 3–5 weeks and availability for regional and other events as necessary are required.

Requirements

  • Deep understanding of the sales process and execution of selling skills.
  • Ability to quickly learn QBP’s product offerings, identify dealer needs, and sell the right product to the right dealer at the right time.
  • Excellent relationship-building skills, self-awareness, and commitment to continuous self-improvement.
  • Excellent verbal and written communication skills, including the ability to interpret others’ tone and body language.
  • Strong negotiation skills and the ability to negotiate in a way that maximizes everyone’s best interests.
  • Advanced Microsoft Office skills and ability to quickly learn and use other programs.
  • Ability to travel 3–5 weeks annually.
  • Valid driver’s license and ability to pass an annual driving background check.
  • Availability to work regional events and other events as necessary.
  • Authorization to work in the United States without employer sponsorship.

Nice To Haves

  • 2–4 years of sales experience in the bike or outdoor industry; preferred but not required.

Responsibilities

  • Develop expert knowledge of assigned territory demographics, geography, events, dealer circumstances, and external influences.
  • Identify developing territory themes, communicate relevant information, and recommend sales-strategy changes to the OSR and regional sales team.
  • Communicate with dealers about QBP products, sales initiatives, promotions, opportunities, and product and program placement.
  • Collaborate with the OSR on sales strategy, product mix, promotions, placement, and pricing.
  • Assess dealer selling performance and make recommendations based on findings.
  • Develop and sustain dealer relationships to create and increase sales.
  • Monitor QBP and competitor programs to identify dealer needs and track dealer specialties and areas requiring assistance.
  • Meet or exceed weekly, monthly, and annual territory goals and track selling activity using established methods and programs.
  • Communicate daily with the OSR to support a collaborative and successful working relationship.
  • Negotiate with customers on QBP’s behalf when adjusting pre-established sales agreements, including discounts, terms, and credit limits.
  • Meet monthly with the Regional Sales Manager to analyze and strategize about results, goals, and objectives.
  • Complete special projects as assigned by the Account Manager Supervisor and/or Regional Sales Manager.
  • Address and resolve customer concerns or complaints on behalf of QBP.
  • Contribute positively to QBP’s culture, share best practices with the Sales team, and continue learning.
  • Perform other tasks and responsibilities as assigned.
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