Account Manager II, Commercial Lines

HUB International•Los Angeles, CA
•$80,000 - $85,000

About The Position

HUB’s Customer Service professionals support customers through account management, claims management, day-to-day client oversight, and underwriting services. The Account Manager II helps clients manage their insurance policies, builds effective relationships with clients and insurance carrier staff, and serves as the point of contact for larger, more complex property accounts. The role focuses on commercial lines, including managing risks for construction clients.

Requirements

  • High school diploma or GED.
  • At least 5 years of related commercial lines insurance experience.
  • Experience managing risks for construction clients.
  • Currently licensed in good standing.
  • Demonstrated interpersonal skills and ability to interact effectively with all levels within the organization.
  • Demonstrated presentation skills.
  • Demonstrated oral and written communication skills.
  • Confidence and demeanor to interact effectively with all levels within the organization.
  • Computer literacy, including Microsoft Office Suite and Outlook.

Nice To Haves

  • College degree strongly preferred.

Responsibilities

  • Manage the entire account-service process.
  • Market accounts to carriers.
  • Prepare quotes and proposals.
  • Prepare and present proposals to clients.
  • Participate in client meetings and presentations with Producer(s).
  • Oversee the processing of enrollments, changes, and terminations.
  • Maintain renewal controls on expirations and binders.
  • Respond to and resolve escalated client issues.
  • Check policies, endorsements, and audits for accuracy.
  • Coordinate premium financing and premium collection.
  • Maintain accurate and organized account files.

Benefits

  • Structured training, licensing support, and ongoing development opportunities.
  • Competitive pay.
  • Comprehensive health benefits.
  • Retirement savings matching.
  • Company-paid life and disability plans.
  • Generous paid time off.
  • Paid parental leave.
  • Wellbeing program.
  • Collaborative, high-performing culture with community impact through HUB Gives and opportunities for career growth.
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