Account Manager II, Commercial Lines

Hub International Insurance•Encino, CA

About The Position

HUB International’s Account Manager II is part of its Customer Service organization, supporting clients through account management, day-to-day oversight, and insurance services. The role ensures clients receive the service needed to manage their insurance policies, builds effective relationships with clients and insurance carrier staff, and serves as the point of contact for larger, more complex property accounts.

Requirements

  • High school diploma or GED.
  • At least 5 years of related commercial lines insurance experience.
  • Experience managing risks for construction clients.
  • Currently licensed in good standing.
  • Demonstrated interpersonal skills and the ability to interact effectively with all organizational levels.
  • Demonstrated presentation skills.
  • Demonstrated oral and written communication skills.
  • Computer literacy, including Microsoft Office Suite and Outlook.

Nice To Haves

  • College degree strongly preferred.

Responsibilities

  • Manage the entire account-service process.
  • Market accounts to insurance carriers.
  • Prepare quotes and proposals.
  • Prepare and present proposals to clients.
  • Participate in client meetings and presentations with Producers.
  • Oversee the processing of enrollments, changes, and terminations.
  • Maintain renewal controls on expirations and binders.
  • Respond to and resolve escalated client issues.
  • Check policies, endorsements, and audits for accuracy.
  • Coordinate premium financing and the collection of premiums.
  • Maintain accurate and organized account files.

Benefits

  • Structured training, licensing support, and ongoing development opportunities.
  • Competitive pay.
  • Comprehensive health benefits.
  • Retirement savings matching.
  • Company-paid life and disability plans.
  • Generous paid time off.
  • Paid parental leave.
  • Wellbeing program.
  • Collaborative, high-performing culture, community impact through HUB Gives, and opportunities for career growth.
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