Account Manager II

Jacam Catalyst•Williston, ND

2h•Hybrid

About The Position

Design and implement tailored solutions such as scale inhibitors, corrosion inhibitors, water treatments, paraffin control, and acid stimulation to enhance productivity and build strong supplier partnerships. As an Account Manager II, this entails high level of responsibility, including managing key accounts, ensuring consistent, high-quality service and solutions, and leading personnel.

Requirements

High School Graduate or General Education Degree (GED) is required.
A valid driver’s license is required.
Have basic computer skills. Efficiently navigate a web browser, follow online instructions, type, and use a mouse.
Meet internal and external commitments, respond promptly to customer needs, and solicit customer feedback to improve service.
Be dependable, trustworthy, truthful, and credible in the workplace. Display a sincere desire to provide service or assistance, follow instructions, and take responsibility for your own actions. Show a commitment to doing the best job possible.
Lift and carry 50 pounds in various packaging.
Tip and move 55-gallon drums, weighing up to 600 pounds, with the use of a drum dolly.

Nice To Haves

Bachelor’s degree in a scientific discipline is preferred.
A minimum of four years of oilfield sales experience is preferred.
Forklift certification is preferred.

Responsibilities

Manage day-to-day operations for assigned accounts to ensure consistent service and customer satisfaction.
Maintain working knowledge of product lines, applications, and equipment and their impact on chemical treatment programs.
Provide sound technical advice and product recommendations through exercise of discretion and independent judgment to customers based on their operational requirements.
Routinely collect oilfield samples and analyze data to present to customers.
Build and sustain relationships with both current and potential customers.
Deliver high-quality customer service by proactively troubleshooting issues, resolving concerns, managing financial and technical portfolios, and communicating wellsite performance updates.
Oversight and management of personnel, providing feedback, conducting reviews, and delegating field tasks.
Always maintain and promote the highest standard of safety.
Work efficiently both independently and as part of a team.
Reliable, predictable attendance as required by the position.