Account Manager II

Renaissance Learning North America • Remote - TX, TX

11d • $123,000 - $158,000 • Remote

About The Position

The Account Manager II manages and sells Renaissance Learning products and services within an assigned territory, achieving revenue goals through prospecting, new business, customer renewals, cross-selling, and upselling. This role brings meaningful sales experience and developing expertise in cultivating and developing long-term customer relationships, maintaining high product renewal rates, and collaborating with Customer Success partners and Account Executive team members. The Account Manager serves as the primary account contact, increasing customer loyalty and retention while driving business value and expansion. Occasional travel is required for customer engagements, conferences, and other revenue-generating activities. The company ideally seeks someone located in the Houston, Texas area. The role is designated as remote in the posting.

Renaissance is a global pre-K–12 education technology company whose solutions help educators analyze, customize, and plan personalized learning paths for students. Its solutions are used in more than one-third of U.S. schools and in over 100 countries. The company describes its values as trusting each other, winning together, striving for the best, owning actions, and growing and evolving.

Requirements

• At least 4 years of prior sales experience.
• Proficiency with collaboration tools such as Outlook and Microsoft Teams.
• Familiarity with CRMs and other sales technology such as Salesforce or MS Dynamics.
• Knowledge of education customers, their organizational structures, and leadership personas.
• Excellent written and verbal communication skills, including presentation skills.
• Applicants must be authorized to work for any employer in the United States; visa sponsorship or takeover of sponsorship is not available.

Nice To Haves

• Experience in education sales.
• Demonstrated resourcefulness and creative problem-solving capacity.

Responsibilities

• Manage opportunities by proactively driving new business, cross-sell, up-sell, and renewal opportunities; engage multiple decision makers and maintain communication and agreement throughout the opportunity lifecycle.
• Use internal and external networks to increase opportunity value and grow the assigned book of business to exceed revenue goals.
• Understand customers’ unique problems and strategic objectives and sell solutions aligned to them.
• Lead across the account team and internal and external partners to develop solutions that create value for both the customer and Renaissance.
• Build knowledge of K–12 education, including public, private, and parochial schools; district and school administrative roles; funding; purchasing processes and cycles; policies; practices; trends; and school board oversight.
• Understand customer workflows and contacts and how they participate in decision-making.
• Maintain technical knowledge of common education technology tools and trends, and stay current on likely future policies, practices, and information affecting customers.
• Understand competitors and how their strategies and tactics operate in the marketplace.
• Build customer rapport through factual accuracy, expertise across offerings, delivering on expectations, and proactively providing market insights.
• Serve as the primary account contact and build customer loyalty and retention while driving business value and expansion.
• Travel occasionally for customer engagements, conferences, and other revenue-generating activities.

Benefits

• Medical, prescription, dental, vision, and telehealth coverage for eligible U.S. employees.
• Health Savings Accounts and Flexible Spending Accounts.
• 401(k) and Roth 401(k) with company match.
• Paid vacation and sick time off.
• 12 paid holidays.
• Parental leave (20 total weeks, with 14 weeks paid) and the Milk Stork program.
• Tuition reimbursement.
• Life and disability insurance.
• Well-being and Employee Assistance Programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed