Account Manager II - Hybrid/SoCal

Aon Corporation • Los Angeles, CA

22h • Hybrid

About The Position

Aon is seeking an Account Manager II to join a highly collaborative, team-oriented client service team. This hybrid position reports to Aon’s Los Angeles, California, or Irvine, California office locations and requires commercial insurance experience. The role is responsible for day-to-day servicing of a complex portfolio of clients across different sizes and industries, coordinating renewals, managing client requests and deadlines, handling invoicing and payment tracking, and working with colleagues to deliver insurance documents and client support.

Requirements

• Minimum of 3–5 years of account management experience on the broker side.
• Commercial insurance experience.
• Strong verbal and written communication skills and analytical abilities.
• Ability to work well under pressure and maintain attention to detail.
• Team-oriented self-starter able to organize, prioritize, monitor, and control workflow deadlines, and remain flexible.
• Proficiency in Outlook, Microsoft Excel, Word, and PowerPoint.

Nice To Haves

• Property and Casualty broker’s license strongly preferred.
• Intermediate to expert proficiency in Outlook, Microsoft Excel, Word, and PowerPoint preferred.

Responsibilities

• Work as part of a highly collaborative, team-oriented client service team.
• Provide day-to-day service for a complex portfolio of clients across different sizes and industries.
• Coordinate the renewal cycle, including strategy discussions, gathering client information, managing requests and deadlines across the team, creating proposal documents, and completing post-renewal deliverables.
• Manage invoicing processing, including premium financing, and track payments from clients to Aon and from Aon to carriers, as appropriate.
• Become conversant with the insurance policy terms and conditions for the lines of insurance being serviced.
• Engage with the Service team to deliver Certificates of Insurance and Auto ID cards at renewal and upon client request throughout the year.
• Work with Account Executives and brokers to address client requests and needs in a timely and professional manner.

Benefits

• 401(k) savings plan with employer contributions
• Employee stock purchase plan
• Consideration for long-term incentive awards at Aon’s discretion
• Medical, dental, and vision insurance
• Various types of leaves of absence
• Paid time off, including 12 paid holidays and 15 days of paid vacation per year
• Paid sick leave as provided under state and local laws
• Short-term disability and optional long-term disability
• Health savings account
• Health care and dependent care reimbursement accounts
• Employee and dependent life insurance
• Supplemental life and AD&D insurance
• Optional personal insurance policies
• Adoption assistance
• Tuition assistance
• Commuter benefits
• Employee assistance program that includes free counseling sessions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level