Account Manager II

doTERRA International LLCPleasant Grove, UT

About The Position

At doTERRA we encourage all employees to seek out opportunities that will expand their skill set. We strive to help achieve personal career goals by providing opportunities of growth and movement throughout the company. Job Description: Works with leaders, providing enhanced customer service. Partners with Wellness Advocates in helping to build their business success and to stay abreast of corporate affairs.

Requirements

  • Ability to establish professional relationships and partner with Wellness Advocates
  • Outgoing and positive personality with the ability to communicate effectively, respond to concerns, and strategically solve problems
  • Familiarity with dōTERRA’s compensation plan & proven ability to follow through on assignments and customer needs
  • Proficiency in DataTrax required (Training will be provided) & commitment to work full-time preferred
  • Ability to problem solve

Nice To Haves

  • Preferred 1 + Years of Experience
  • Experience with the direct selling industry and customer service preferred

Responsibilities

  • Build relationships with Wellness Advocates that encourage and motivate
  • Monitor sales and ensure timely recognition of various levels of achievement
  • Provide accurate and correct understanding and application of dōTERRA’s compensation plan
  • Respond fairly and accurately to questions regarding the compensation plan
  • Handle exception requests and represent those requests when needed
  • Strategize with consultants and help them be more effective
  • Set up conference calls, send conference call notes, send welcome/congratulatory letters
  • Assist with other projects and responsibilities as needed
  • Manage a group of Wellness Advocates at a specific rank for the region you represent
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