Account Manager II - Regional Enterprise- Expansion
About The Position
Lumen is hiring an Account Manager II to develop Regional Enterprise accounts within an established geographic territory. The role identifies new opportunities, builds strategic customer relationships, and delivers solutions from a complex portfolio of technology services and products. Success requires consultative selling expertise, disciplined account planning, adaptability, and effective collaboration across the organization. The position supports the East Region, primarily accounts in Tennessee and surrounding states, and requires support for customers during Eastern and Central time zone business hours. The targeted area may also include Missouri, Illinois, Indiana, Ohio, and Kentucky. Travel within the assigned region is required according to business and customer needs and may include overnight travel.
Requirements
- Bachelor’s degree or equivalent education and experience.
- Five to seven or more years of experience using a solution-based sales methodology for enterprise technology services in a consultative, complex business-to-business sales process.
- Strong written, verbal, and presentation skills, including the ability to communicate effectively with customers, executives, and cross-functional partners.
- Proven ability to manage opportunities through the full sales cycle and sell to close.
- Strong business acumen and knowledge of enterprise technology products, services, and solutions.
- Ability to adapt to changing account assignments, priorities, customer needs, and sales motions in a fluid business environment.
- Ability to represent oneself, one’s team, and the company professionally and respectfully in internal and external interactions.
- Proficiency with Microsoft Outlook, Word, Excel, and PowerPoint.
- Ability to support customers during Eastern and Central time zone business hours.
- Ability to travel within the assigned region based on business and customer needs, including possible overnight travel.
Nice To Haves
- Experience using Salesforce to manage opportunities, account activity, pipeline, and forecasts.
- Experience selling networking, communications, cloud, security, or related enterprise technology solutions.
- Demonstrated success developing enterprise accounts across a geographically distributed territory.
- Experience coordinating customer engagements and sales activities across Eastern and Central time zones.
Responsibilities
- Develop Regional Enterprise sales by identifying and pursuing prospective enterprise customers through outreach, networking, lead generation, customer meetings, and proposal development.
- Create comprehensive account plans and strategies to expand relationships, win new business, and meet or exceed sales and revenue quotas.
- Identify, qualify, propose, negotiate, and close complex technology services opportunities using a consultative, solution-based sales approach.
- Maintain an accurate and detailed weekly forecast and opportunity funnel.
- Collaborate with Customer Success, Product, Marketing, Solutions and Technology experts, Sales Support, and Service Delivery to address customer needs and advance opportunities.
- Monitor customer and market developments, provide actionable insights to sales leadership, and recommend strategies to strengthen the company’s position.
- Build strategic client relationships and maintain an external presence that supports business growth and organizational priorities.
- Travel within the assigned region as needed for customer meetings and sales activities.
Benefits
- Comprehensive package featuring health, life, voluntary lifestyle benefits, and other perks intended to support physical, mental, emotional, and financial wellbeing.
- Bonus structure may include short-term incentives, long-term incentives, and/or sales compensation.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
